Mirakl Delivery Manager

Increase conversion with delivery promises your customers can count on

Create exceptional customer experiences. Deliver accurate “arrives by” dates, consistent tracking, and proactive updates without sacrificing third‑party seller autonomy or marketplace flexibility.

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Complete delivery performance visibility without complex third-party solution integration

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    AI-powered delivery date prediction

    Use AI to predict the most reliable delivery dates, increasing on-time delivery and boosting customer trust.

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    Full tracking across 1P and 3P orders

    Track both your inventory and marketplace inventory with consistent tracking updates, eliminating "Where is my order" inquiries by keeping customers automatically informed.

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    Minimal technical effort, native to Mirakl

    Launch quickly with our native Mirakl back-office integration that automatically aligns with your platform's workflows.

Show customers exactly when their order will arrive and eliminate guesswork for sellers

  • Predicted delivery dates using AI

    Our proprietary algorithm leverages historical delivery data to predict the most accurate delivery date window for every order and every seller, to boost customer trust.

  • Data-driven guidance for sellers

    Replace guesswork and conservative buffers with precise, evidence-based delivery time suggestions. No more manual configuration and better promise accuracy.

  • Proactive customer updates

    Move beyond static delivery estimates. Surface the carrier’s latest expected delivery date once an order ships, and keep it up to date from warehouse to doorstep with automated notifications.

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Gain full shipment visibility and track performance effortlessly

  • One consistent tracking experience for 1P and 3P

    Unify first‑party and marketplace orders under the same curated milestones—so teams and customers see the same clear status, every time.

  • Broad carrier coverage, simplified

    Tap into a large, standardized carrier network with harmonized events and zones across geographies, customizable where you need control.

  • Ready‑to‑use delivery promise analytics

    Out-of-the-box dashboards in Mirakl Insights reveal predictive coverage, delivery performance by seller, carrier & method.

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Improve delivery accuracy while reducing manual work

  • Automated status updates and tracking ID validation

    Verify tracking numbers automatically, prevent invalid entries, and update order statuses based on real carrier updates, accelerating seller payouts and reducing support load.

  • Policy‑driven shipping controls

    Map carriers, methods, and service levels to your codes automatically. Standardize zones across markets, while giving sellers clear configuration guardrails.

  • Scale with confidence

    Native to Mirakl, Mirakl Delivery Manager grows with your assortment and seller network, no piecemeal integrations, no fragmented data, no added vendor overhead.

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The impact you can expect

  • Higher conversion at PDP & checkout with credible “arrives by” dates

  • Better on‑time delivery performance with AI‑tuned promises

  • Prepare for agentic commerce, where reliable EDDs become a core ranking signal.

Transform your marketplace delivery performance today

Deliver on every promise, with speed, certainty, and clarity your customers can feel.

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