Expertise

A true partnership to drive success

Mirakl has a global team of marketplace tech and business experts ready to partner with you through business case development, implementation, launch and long-term growth. We provide our customers with the technology, strategy and industry's largest ecosystem of curated sellers and partners to help them succeed. Our proven methodologies will accelerate your time to revenue and beyond.

Mirakl experts collaborating to drive marketplace success

Innovative tech experts

Our product and technology teams have the strongest experience and track-record in the eCommerce industry. Mirakl Labs continuously designs technology solutions to ensure agile deployment, best-of-breed functionalities and unlimited scale that meet the changing needs of leading enterprises in all retail and B2B industries worldwide.

What sets us apart

Dedicated team of advisors

It's not just technology that makes Mirakl's enterprise customers succeed. Mirakl's Platform Advisory Team supports customers in finding the right strategy for their business and launching their projects with confidence. Mirakl's Customer Success team supports companies from signature to launch and beyond.

Unique B2B commerce expertise

Mirakl provides B2B enterprises technology and expertise for a variety of B2B solutions—from developing an eCommerce strategy to digitizing accurate product data. This unique expertise comes from a team with a knowledge base from different B2B industries, tech, consulting and marketing.

The strongest track record of marketplace launch and growth in the industry

450+

Mirakl-powered leading marketplaces

$8.6B

transacted on Mirakl-powered marketplaces in 2023

50M+

commercial orders accepted in 2022

230M+

products sold on Mirakl-powered marketplaces in 2022

100%

uptime throughout the Black Friday week

100K

businesses selling on Mirakl-powered marketplaces

Expert guidance at every step of your platform journey

From the business case to launch and after, Mirakl provides strategic, operational, financial and technical success factors leveraging its unique proven track record. Our main goal is your success.

Design

In the Design phase, we build with you business objectives, value proposition, revenue model, seller and assortment strategy. We define the technology and implementation roadmap.

Build

In the Build phase, we provide UI/UX and integration guidance and marketplace go-to-market plan to ensure a successful and fast launch.

Launch

After Launch, we continue to support you to ensure a strong growth with executive and team workshops. Our industry experts share with you platform and marketplace best practices.

Mirakl experts guiding customers through every phase of the platform journey