Scale your online marketplace with enterprise-grade security & performance
"We will always have industry experts developing the latest solutions and enhancements to the platform, and we will be the beneficiaries of that. Maintenance and continuous innovation is Mirakl's responsibility, not ours, which mean you can show a positive ROI, faster"
Designed for speed and innovation
Our composable solution ensures your marketplace will always evolve at the speed of your business.
- API-first, modular platform
Our API-first approach eases integration by operators with standard REST APIs and multiple ways to integrate with ISVs, including native integration, dedicated connectors, SDK, and Webhooks.
- Single code base
By supporting all of our customers from a single code base, you benefit from all enhancements as they become available.
- Scalable, resilient & secure
Mirakl’s top priority is ensuring that we support the scalability you require with the highest level of security, reliability and data privacy.
- Innovation at high speed
Mirakl’s architecture is micro-service driven, supporting continuous integration, continuous deployment, and accelerated innovation. And it is completely stateless for horizontal scalability.
Performance you can always rely on
Mirakl’s architecture is a hybrid multi-tenancy, with multi-tenant software and a mono tenant datastore, enabling the highest availability and performance.
Our robust, scalable, and easy-to-use marketplace solution seamlessly manages millions of API calls daily from anywhere in the world without incident. On a single code base, the Mirakl platform supports on average 100M+ offers from over 100K sellers at any given point in time.
8 data centers worldwide across more than 1,000 servers with 99.5% availability*
*Past performance does not guarantee future results
The Mirakl platform also flawlessly handles surges in traffic.
During Black Friday 2021, Mirakl received 1.3B+ API calls, 15B+ product offers and 2.1M+ customer orders in a single 24-hour period without incident or downtime.
"The fast performance and zero latency of the Mirakl marketplace solution have been extremely important for us to efficiently respond to increased purchases made via our marketplace during the high-demand period of Black Friday."
A modular architecture that adapts with you
Your online marketplace is unique. That’s why Mirakl’s platform offers extensive configurability. Because our platform is API-first, we can tailor your marketplace implementation of our software in order to address individual business needs.
Webhooks are available for product, offers, orders and shipments to integrate time-sensitive data in real time. And comprehensive software development kits empower your IT team to develop custom integrations more easily.
Speed your time-to-market with composable commerce
You don't need to compromise on eCommerce technology or customer experience. Mirakl's best of breed platform is fully interoperable with your preferred digital commerce platform and solution partners.
Full integration and maintenance supported by Mirakl
Consistent data model mapping and export
Adaptation of connectors to existing UX while limiting API integration workload
Expertise and best practices of Mirakl integration team and partners
“Mirakl’s technology and flexible integrations were indispensable as UNFI provided more products online faster to the retailers using our platform.”
Enterprise-grade security your customers can trust
Only Mirakl enables the world’s most trusted brands to launch marketplaces faster, grow bigger, and operate with confidence at scale.
We do this by taking care of the ‘hard things’ that keep your marketplace running so that you can focus on your business operations—that includes the industry’s most rigorous security protocols.
We audit our solutions against the best international privacy and information security standards, including SOC 2 Type 2, ISO/IEC 27001, and ISO/IEC 27018, to keep your customer data secure.
Customer data protection
Mirakl encrypts customer data in transit and at rest. Customer data is also segregated and access is restricted to only authorized personnel, resulting in unified data protection.
Rigorous security testing
Frequent penetration testing by trusted independent third parties validates that our controls are protecting customer data against external threats. We also oversee a private bug bounty program with a community of independent security researchers to ensure we find and mitigate bugs before they impact security.
Security risks are remediated by leveraging robust risk management methodology based on ISO/IEC 27005 and NIST SP 800-30 standards.
State-of-the-art cloud infrastructure
Mirakl is hosted on the best cloud providers—AWS, GCP and Azure —for the highest security, availability, and performance.
Mirakl has more than the strongest protocols
We pride ourselves on a culture of security, with values embraced by all employees for the benefit of our customers.
For example, each month, Mirakl employees worldwide participate in security training to learn how to stop cyber attacks, protect confidential information, and keep our organization safe.
Trusted and certified
SOC 2 Type II
Internal controls to safeguard customer data.
Leading information security management practices.
Security standards for customer PII in the cloud.
CSA Star Level 1
CSA Star Level 1
CSA Trusted Cloud Provider
CSA Trusted Cloud Provider
Mirakl is the only enterprise marketplace solution today to audit its solutions against the strictest international privacy and information security standards, further demonstrating our commitment to leveraging proven security, availability, and confidentiality principles.
Go beyond the basics
Only Mirakl’s technology has state-of-the-art security features to help you keep your business running smoothly.
Secure access control
Strong security controls and granular role-based access are applied to safeguard user access and data privacy.
Independently validated against OWASP 10 to meet top application security and software development standards.
Detection, response and recovery
Advanced threat detection capabilities are in place with a Security Incident Management Policy to ensure business continuity.
Information security governance
Our Security Team maintains information security policies which include the required security controls to minimize the security risks and ensure data protection.
Mirakl’s native SSO system enables operators to securely log in to all Mirakl applications. Mirakl is also compatible with SAMLv2 or OpenID Connect authentication protocols to enable smooth and secure login to all our applications.
Native multi-factor authentication
Mirakl offers native multi-factor authentication (MFA) to protect your user data from being accessed by unauthorized parties.
With our bot detection capabilities, Mirakl helps you safeguard your digital assets from DDoS attacks, account takeover, intensive scraping, and other bot-related threats with unmatched speed and accuracy.
Mirakl is continuously scanning the web for passwords that may have been leaked and when flagged will automatically retire the breached password and require a password change.
To prevent brute-force attacks like DDoS, Mirakl operators can put quotas on critical seller APIs, limiting the number of requests allowed from the seller over a period of time.
"With its unmatched technology, expertise, and seller ecosystem, Mirakl is supporting us to drive forward Debenhams’ digital transformation while ensuring we maintain the iconic brand that customers have come to love since its creation over 240 years ago."
“We know how important security is to our customers, and Mirakl is committed to providing solutions that meet the highest security standards. We are proud of our security and privacy achievements including our ISO 27001 / 27018 certifications and our SOC 2 Type II attestation report. Our customers can trust that we are constantly working to be at the forefront of compliance.”