Sophie Marchessou

Chief Customer Officer, Mirakl

Sophie is the Chief Customer Officer at Mirakl. She leads the organization responsible for ensuring enterprise clients achieve transformative outcomes on the platform. She also manages Mirakl Connect, the AI solutions that allow brands and sellers to manage their marketplace business. A graduate of HEC Paris and Harvard Business School, she previously led Mirakl's B2C customer success organization before stepping into the CCO role.