[PODCAST] Creating a Marketplace That Speaks to Your Customers with Luca Cassina

EVP of Customer Success Luca Cassina lives and breathes retail and customer experience. As an executive who has spearheaded groundbreaking projects at Amazon, Paypal and Leroy Merlin, he comes to Mirakl with a wealth of knowledge and passion.

In this interview with Julie Delazyn, Luca shares his opinions about the power of the marketplace model, Mirakl’s approach to customer success and the importance of diversity and inclusion in tech.