Luke Heffernan

Former Global Head of Dropship & Unified Platform, Mirakl

Luke was the Global Head of Dropship and Unified Platform at Mirakl, overseeing strategy and development for the company's dropship offerings. Formerly Head of Merchandise Operations at Wayfair, he works with retailers and brands to help them scale commerce operations without holding inventory.

Topic

5 publications

May 13, 2026Dropship

How to scale dropship with AI and automation

Scale your dropship program without increasing overhead. Discover how AI-native automation streamlines vendor onboarding and catalog management for modern retail.

Luke HeffernanFormer Global Head of Dropship & Unified Platform, Mirakl

Apr 8, 2026Dropship

Dropship acceleration: Driving 2026 growth with unowned inventory

Scaling in 2026 requires a dropship-first strategy. Learn how automated orchestration eliminates manual "data janitor" bottlenecks, slashes onboarding costs from $35,000 to $2,400, and accelerates your GMV without increasing headcount.

Luke HeffernanFormer Global Head of Dropship & Unified Platform, Mirakl

Nov 19, 2025Marketplace

Build vs buy: Four things to consider when starting your online marketplace

Don't build from scratch. See the 4 factors—time to market, cost, expertise, and risk—that determine if partnering can accelerate your marketplace launch and success.

Luke HeffernanFormer Global Head of Dropship & Unified Platform, Mirakl

Oct 7, 2025Dropship

How to stop dropship returns at the source with AI and automation

Stop losing profits to dropship returns. Learn how AI-powered platforms prevent returns by automating product data management and moving from reactive fixes to proactive prevention.

Luke HeffernanFormer Global Head of Dropship & Unified Platform, Mirakl

Jan 18, 2024Marketplace

How your dropship platform impacts eCommerce revenue and profitability

How your dropship platform impacts eCommerce revenue and profitability

Luke HeffernanFormer Global Head of Dropship & Unified Platform, Mirakl