Offer more, learn more, sell more, with your own online Services Marketplace
A Services Marketplace allows you to connect with your customers like never before by offering the right services, at the right time.
Drive convenience for customers
Give your customers the convenience they expect, by offering the right combination of products and services.
Grow revenues
Increase your share of wallet by offering complete « solutions », with services your customers need.
Embrace the revolution
Services are revolutionizing eCommerce, and allowing businesses to offer highly personalized experiences.
"The functional richness of Mirakl’s solution meets all of our needs for the marketplace project. Mirakl’s experience in B2B commerce and the support provided by their teams was also key in our decision."
Sylvain Bozoc, Marketplace Manager at METRO France
Launch a standalone or complementary Services Marketplace with Mirakl
Mirakl’s Services Platform supports the unique digital transformation needs of both B2C and B2B companies looking to offer more to their customers.
Standalone services offering
Become a destination for high-quality experiences by launching a Marketplace for services your customers are seeking.
Services complementary to products
Leverage value-added services to enhance the buying and ownership experience for customers across many product categories.
Mirakl’s Services Platform:
Built to launch quickly and help you scale
Mirakl Services Platform makes marketplace management easy.
Control at scale
Operators get an easy way to onboard Service Providers and set quality standards to control the end customer experience.
Manage services
Service Providers get simple tools that cater to their specific needs, like location and availability management.
Both solutions leverage Mirakl’s scalable, flexible and secure API-based platform in the cloud.
The most widely adopted
Marketplace Management Software
Mirakl gets you started fast with the tools and features to launch and grow your Services Marketplace.
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Service quality control
Create automated rules around service provider performance, ratings & reviews to control quality and customer satisfaction.
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Location management
Easily manage multiple locations where services can be provided, with addresses validated by our Google Maps integration.
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Flexible service types
Create flexible and dynamic service types with unlimited attributes, catering to both simple and more complex service categories.
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Service provider user interface
Easy-to-use & mobile friendly, give your service providers a robust set of tools to manage all of their marketplace activity.
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Calendar scheduling
Offer flexible scheduling options to customers who want to request their preferred date, or book a time slot based on availability.
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Book, pay & ensure service
Increase conversion by allowing customers to checkout once, reserve and pay online, and ensure the services were provided.
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Cross-sell & upsell services
Connect the right services to products and start selling complete “solutions” to cover your customers’ needs.
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Tailored customer experience
Craft your customer experience, surfacing real-time data, provider reviews and service options to support a smooth buyer journey.
Mirakl Services Marketplace helps companies drive customer value
Sell complete solutions, cross & up-sell products & services, and drive more convenience.
Sell complete solutions
Offer complementary services your customers need, such as installation or repairs.
Cross & up-sell products & services
Available services could be the missing link in customer purchase decisions.
Drive more convenience
Let customers pay for products and associated services in a single transaction.
"After evaluating a number of different options for building our online marketplace, we selected Mirakl for its proven experience in marketplace business, strong and tested platform, service capabilities, and its ability to quickly implement the platform."
François Gabert, CMO, Leroy Merlin Brazil
Learn how to grow your business with an online Services Marketplace powered by Mirakl
