Meet The Executive Team

Kamal is responsible for Mirakl’s growth in North America since 2014. He previously led the expansion of Workday in Southern Europe, served as the Vice President for EMEA for TouchCommerce and set up the continental European offices for Bazaarvoice. He held various executive management roles at leading technology companies, including Lombardi (acquired by IBM), BetweenMarkets (acquired by Inovis), Motive (acquired by Alcatel) and Trilogy.

Ryan is the Head of Customer Success for Mirakl where he manages the training and growth of all clients in the Americas region. Prior to Mirakl, Ryan was the VP of Global eCommerce Strategy at Rakuten, where he was responsible for leading the company’s cross-border marketplace initiatives. Ryan was also an original member of the Retail Practice Group at Demandware (now Salesforce Commerce Cloud), where he was responsible for maximizing online sales of Demandware’s clients through the implementation of eCommerce best practices. Ryan holds a Bachelor’s degree in Economics from the Massachusetts Institute of Technology (MIT).

Jim has over 20 years of digital commerce experience and held various senior sales positions at atg, Adobe, and Oracle Retail in both Europe and the U.S. He has helped numerous Retailers in the IR100 with their online strategies, goals and objectives. Jim earned a Bachelors of Science from Boston College and matriculated at Oxford University.

Following his participation in the Marketplace and Multichannel project with Fnac, Arnaud joined Mirakl in 2012 as Director of Operations and became in September 2014 VP of Sales Engineering. Graduated from ESC Grenoble, he previously worked CSC Consulting where is was involved in steering e-commerce innovation and transformation projects, working with major Groups such as Total, Monoprix, Crédit Agricole and Fnac.

Tobias Johansson has over 15 years of experience in Digital sales and held senior sales positions at Microsoft, Salesforce.com and SAP Hybris in both Europe and the U.S. He has helped numerous Retailers and global manufacturing companies successfully transform their digital front office in order to better serve their customers including deliver a great online experience and, at the same time, secure a long-term profitable growth. Tobias earned a dual Bachelors of Art from Richmond, The American University in London.

Nick joined Mirakl in 2017 to drive growth in the UK market. Holding a BSc (Hons) in Economics & Law, Nick brings over 15 years’ experience of selling eCommerce solutions to the Retail sector in the EMEA and MENA regions. Prior to joining Mirakl, he held positions at CACI, Epsilon and most recently the Virgin Group, where he launched a new, mobile-based retail proposition.

Alfred Hawawini joins the team as Director of B2B Business Development, based in Paris. Alfred has 10+ experience in B2C and B2B retail Prior to joining Mirakl, Alfred worked for the leading B2B foodservice retailer METRO where he held several positions including Strategy & Business Development Director and Procurement Director. Alfred brings strong expertise of the B2B market as well as experience of digital strategy design and implementation. Alfred graduated from ESCP Europe and holds an MBA from INSEAD.

Marie joined Mirakl’s team as VP Finance. Prior to Mirakl, Marie worked for Fnac Darty, which leverages the marketplace business model and is one of Europe’s most innovative retailers. At Fnac Darty, Marie held several roles including CFO for Switzerland and Director of Financial Reporting for France. Earlier in her career, Marie spent 10 years by Deloitte focused on financial audits, and financial operations, including acquisitions and IPOs.

After a Master of International Business in EM Lyon, Jane joined Adrien and Philippe as a Business Developer for Fnac marketplace, before being appointed Business Development Manager. With more than 6 years of experience in Marketplaces, she has joined Mirakl in 2013 to create The Client Success Service. This team, composed only of marketplace experts, is providing strategic and commercial support to Mirakl’s clients to develop and boost their new Marketplace activity.

Joseph joined Mirakl in 2014. His teams bring expertise to Mirakl’s clients from the launch of their project until post-production follow-up. After graduating from Paris Dauphine University, Joseph joined the CSC Peat Marwick firm and took part in the implementation of major transformation projects for retailers willing to develop new online and multichannel business models (Fnac.com, Carrefour, Galeries Layette, Cdiscount, etc.).

Kelly is managing Mirakl partner ecosystem including certified Mirakl integrators, new complimentary technologies and platforms and influencers. With a background in E-commerce, project management and business analysis, Kelly joined Mirakl in 2013 as the first Product Expert and has gained extensive experience working with our product team, clients, prospects and partners.

François leads Mirakl product management and global product strategy since 2014. He joined Mirakl co-founders in 2007 to develop the platform for Splitgames. He then participated in the creation of Fnac.com’s Marketplace to finally become its CTO and was in charge of the industrialization and internationalization of the platform. He holds a degree from HETIC.