Galeria Inno accelerates the implementation of new strategy: launch of online marketplace

galeria inno department store

Brussels, July 2, 2020 — Galeria Inno, one of the strongest Belgian brands and a unique department store, will launch an online marketplace next spring 2021 that will extend its range of products and services to a large degree. With 16 outstanding locations in all major cities and fruitful partnerships with more than 800 premium brands, Galeria Inno has an excellent foundation to offer an innovative online and offline experience.

“To become the leading omnichannel department store”

“As part of the new strategy, we have launched 21 projects that will make Galeria Inno a future-proof, fast retailer in all areas. These projects will ensure sustainable growth in sales and earnings in the coming years. The new strategy expands our offline business to an online marketplace. Scalability and flexibility will provide us with a strategic advantage. This will enable Galeria Inno to become the leading omnichannel department store for national and international customers in Belgium. In other words, we will develop Inno into a fascinating marketplace for all Belgians, where wishes arise and come true in an inspiring atmosphere that appeals to all the senses”, says Armin Devender, CEO of Galeria Inno.

Gold standard

Over the decades, Galeria Inno has built a brand loyalty that is unrivaled in the country. This works as a safeguard and a guarantee for quality-seeking customers that will be delighted by the variety and possibilities of an omnichannel shopping experience. Omnichannel strategies are becoming the gold standard for retailers and their customers. Omnichannel means that marketplace products can be available for in-store pick-up and returned for face-to-face customer service. In the near future customers in-store can place orders that will be shipped directly to their homes. Galeria Inno can also implement its successful offline loyalty program to create a devoted online community.

The marketplace model also provides a “save the sale” opportunity, since everytime a product is unavailable in-store, a store associate will be able to offer an immediate alternative to the customer from the extended online product catalogue.

Mirakl and Salesforce as technology providers

The digital marketplace solution for Galeria Inno will be provided by Mirakl and Salesforce and be developed by Forward of the Belgian Xplore Group. This latter is the leading provider of digital end-toend solutions in Belgium.

“We are proud to support Galeria Inno in being the first Belgian company to face the strong international competition head-on in this competitive marketplace landscape. We are convinced the marketplace is the go-to model for Galeria Inno to digitalize its business model in a successful way”, says Evelyne Dhaenens, commercial manager Belgium of Xplore Group. The Mirakl solution, used by more than 250 companies worldwide allows Galeria Inno to offer a broader product catalogue managed by brands, enabling the department store to focus on customer relationships.

“Galeria Inno is transforming its business model, The Mirakl team is thrilled that Galeria Inno has selected our solution to power its first-ever online marketplace to reach its growth ambition”, says Philippe Corrot, CEO and founder of Mirakl. “Our platform will give Galeria Inno a comprehensive and flexible marketplace solution to provide its customers with a broader product range, without the worry of inventory or logistic constraints.”

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About Galeria Inno

Galeria Inno is the only department store in Belgium with a wide range of premium brands. Galeria Inno has been an integral part of the retail landscape of all major 16 Belgian cities for almost 125 years and has accompanied the Belgians in their everyday life for generations. Galeria Inno is one of the most important Belgian brands, boasting a loyal customer base that continues to grow. With the launch of a digital marketplace, Galeria Inno is leading the way in offering an omnichannel shopping experience in which online and offline shopping comfort complement and reinforce each other. www.inno.be

About Mirakl

Mirakl is powering the platform economy by providing the technology, expertise, and partner ecosystem needed to launch an eCommerce marketplace. With the Mirakl Marketplace Platform, both B2B and B2C businesses can offer more, learn more and sell more: increase the number of products available for buyers, grow the lifetime value of customers, and anticipate buyer needs and preferences. Committed to ease of use, The Mirakl Marketplace Platform is a turn-key solution that’s easy to integrate into any eCommerce platform and Mirakl Catalog Manager makes managing product data quality simple at marketplace scale. Mirakl’s unmatched marketplace expertise is key to customers’ success. Mirakl employs a team of 60+ marketplace experts who help clients adopt best practices and client success provides critical long-term strategic guidance. Over 200 customers in 40 countries trust Mirakl’s proven technology and expertise including Galeries Lafayette, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, and Toyota Material Handling USA, Inc.. For more information: www.mirakl.com

About Xplore Group

Xplore Group is an ecosystem of business units that are specialized in digital platforms and commerce solutions. Each business unit has its experts in a particular technology or solution of which Forward is focusing on Salesforce Commerce Cloud, Marketing Cloud and Service Cloud. Innovation and entrepreneurship are central to us. We are not afraid to take on any challenge and respond to the latest market trends. By combining the strengths of our various business units, we can offer the right answer to every digital challenge. Xplore Group is a growing Belgian private company with an open organizational structure. With 9 locations in 3 different countries and more than 800 ‘Xplorers’, we act as a regional and local partner for our customers to let them grow to the next digital level. www.xploregroup.be www.forward.eu

Press relations:

Aries Press & PR – Martine Baetslé – martine@ariespr.be – +32 472 675 439

Mirakl

Dickel Sooriah
Vice President of Marketing EMEA
dickel.sooriah@mirakl.com
+33 01 72 31 62 00

Carrefour Launches Its Food & Beverage Marketplace to Meet the New Expectations of Its Ecommerce Customers in France

carrefour marketplace

Paris, June 22, 2020 – Carrefour, in line with its digital transformation plan, is one step closer to its ambitions of becoming the e-grocery leader with the launch of its food & beverage marketplace. Available on the Carrefour.fr website, this marketplace will feature +100 retailers and up to +100k products that will complement its daily product offering by the end of 2020. Thanks to this online marketplace, Carrefour allows easy access to a complementary offer, while enabling vendor partners to display their catalogue on its site.

Uniting partners on Carrefour marketplace

Developed in partnership with Mirakl, the world-leading marketplace provider, Carrefour marketplace provides a truly compelling  and innovative e-grocery shopping experience.

In early June, Carrefour launched their marketplace on its French site, which aims to boost sales on the Carrefour.fr website by offering complementary products that correspond to trends observed amongst its eCommerce customers, such as organic, natural, healthy, gourmet foods, local / regional items, international goods, gluten-free and salt-free products. The product categories include: grocery items, beverages (wine, beer, spirits, soft drinks), hygiene/ beauty care, pet supplies, and child care items. 

This marketplace allows Carrefour.fr customers to find their everyday products, as well as discover new items or more ‘gourmet’ goods, sold by vendor partners.

Carefully selected for the quality of their products and services, vendor partners are able to share their expertise, allowing customers to discover their brands and range of goods. The multitude of products on a single website saves consumers a large  amount of time and their orders can  be delivered directly to their doors throughout France.

Becoming tomorrow’s eCommerce leader in food retail

During these difficult times for retailers, Carrefour offers vendors a prime spot on its food marketplace, providing greater visibility and higher traffic for Carrefour.fr  

“To meet consumer expectations, the entire Carrefour ecosystem has been adapted  over the past two years to promote buying locally  and ensure digital solutions that will simplify daily life for all French consumers. With this food & beverage marketplace, which is the first to provide such an ambitious offer, our goal is to become the leading eCommerce site for our clients. This marks a new stage in the transformation of our omnichannel solutions,” explains Elodie Perthuisot, Executive Director of eCommerce and Marketing for Carrefour France.

Carrefour has shown its capacity to quickly innovate and make essential changes during this period of crisis. Applying the marketplace model to the food sector is an innovation at a time when consumers are using novel services to meet their new needs and face current challenges. Mirakl is delighted to join forces with Carrefour, lending its technology and expertise to this project that will transform an entire industry, ” added Philippe Corrot, founder and CEO of Mirakl.

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About Carrefour France

Carrefour has over 5,600 stores in France operating in four formats (hypermarket, supermarket, convenience and cash & carry).  For sixty years, Carrefour has been a partner in the daily lives of millions of customers, offering a wide range of products and services at the lowest prices.  To keep pace with new consumer modes and make shopping easier for its customers, Carrefour has developed a number of multichannel solutions (e-commerce, Drive, Click and Collect, express delivery and mobile applications). Carrefour employs 110,000 people and welcomes more than three million customers every day throughout France. Carrefour is committed to a more sustainable and responsible form of trade through its daily initiatives. The Group’s global approach to CSR is based on three pillars: combating all forms of waste, protecting biodiversity and supporting its partners.  

For more information, visit: www.carrefour.com (press area) or follow us on Twitter: @CarrefourFrance, @GroupeCarrefour.

About Mirakl

Mirakl is powering the platform economy by providing the technology, expertise, and partner ecosystem needed to launch an eCommerce marketplace. With the Mirakl Marketplace Platform, both B2B and B2C businesses can offer more, learn more and sell more: increase the number of products available for buyers, grow the lifetime value of customers, and anticipate buyer needs and preferences. Committed to ease of use, The Mirakl Marketplace Platform is a turn-key solution that’s easy to integrate into any eCommerce platform and Mirakl Catalog Manager makes managing product data quality simple at marketplace scale. Mirakl’s unmatched marketplace expertise is key to customers’ success. Mirakl employs a team of 60+ marketplace experts who help clients adopt best practices and client success provides critical long-term strategic guidance. Over 200 customers in 40 countries trust Mirakl’s proven technology and expertise including Urban Outfitters, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, Toyota Material Handling USA, Inc. and Walmart Mexico. For more information: www.mirakl.com

Media Contacts:

Mirakl

Dickel Sooriah
Vice President of Marketing EMEA
dickel.sooriah@mirakl.com
+33 01 72 31 62 00

Carrefour

Tél. : +33 01 58 47 88 80

Email : presse_france@carrefour.com

StopCOVID19.fr – a Mirakl and French Government Initiative – Distributed Over 550k Liters of Sanitizing Gel, 1 Million Masks and 100k+ Gowns, Glasses and Hair Nets Since Launch

To assist the French Government, healthcare personnel and workers on the front line in their fight against the Coronavirus, Mirakl, a French company and the leading marketplace solutions provider, launched the StopCOVID19.fr. marketplace. Since the launch 1 week ago, more than 100 sellers have signed up to sell or donate gel, masks, +100K gowns, glasses, hairnets and other essential items needed; over 1K of buyers have registered and hundreds of orders have already been made. 

The first transaction – the donation of 1K Liters of hand sanitizing gel from Arkema to CHU Nevers – was made within the first 24 hours of the launch. Working in collaboration with the Ministry for the Economy and Finance, the Mirakl-powered marketplace solves the shortage of essential products and materials in hospitals, factories and grocery stores. The products sold or donated through the marketplace has already helped hundreds in the fights against the virus.

The Rocheplane Medical Center was concerned about a future rupture of the hydroalcoholic gel as the peak of Coronavirus cases was announced in the coming days. As the traditional suppliers were themselves unable to supply all the requests, and had only a few days’ stock coverage, a quick solution had to be found. Even before receiving the communication from the government, Angèle Leininger, Purchasing Manager of the institution, heard about the StopCOVID19.fr platform. Angèle registered on the platform and, 24 hours after placing her order, received confirmation of delivery of a 1000 L tank of hydroalcoholic gel from Arkema, free of charge. 

“It was a huge relief because not only had we finally protected our caregivers from a lack of hand sanitizing gel, but we had done so free of charge. Thanks to this donation, we were also able to help other facilities in the region by repackaging the gel in small bottles to protect caregivers and patients.”

This online platform  facilitates communication between manufacturers, distributors and subcontractors and makes protective items, which are vital in the fight against COVID-19, available to health professionals as well as public institutions. 

The City of  Nice Côte d’Azur was able to place an order on the platform to procure essential equipment.

Guillaume Giraudo, head of public procurement for the metropolis said: “As a City we absolutely have to go through public procurement but our traditional suppliers are no longer able to meet our needs. The StopCovid19.fr platform makes it possible to secure all players for 3 reasons. Firstly, it is a secure platform where vendors have been validated. Secondly, it is a marketplace where there is competition between several players. Finally, the certificates are validated and allow us to be sure that the supplies ordered comply with CE standards. In the long term, we would like to be able to use the platform for most of our Covid-19 barrier supply orders, particularly masks and hydro-alcoholic gel. “

Some of the world’s leading manufacturers and chemical companies including Clinique, Shiseido, Arkema, and Seqens have joined over 100+ other sellers to sell or donate on the platform. There are over 600 requests to join per week. 

“We are experiencing an unprecedented health crisis. Against this backdrop, which has mobilized everyone in the spirit of solidarity, Arkema immediately redirected its production to participate in the national effort. We now produce 20 tons of hydroalcoholic solution per week for French hospitals, free of charge. This initiative is in line with our values of simplicity and responsibility. The StopCovid19.fr platform set up by Mirakl and the Government has been very useful in putting us in touch with players in the healthcare product supply chain.” Philippe Leduc and Françoise Andolfatto, in charge of the “hydroalcoholic solutions” project at Arkema’s Rhône-Alpes Research Center.

Built in a record 48 hours, by a group of 10 developers, the Mirakl platform is provided and maintained free of charge. A team of 30 validate every seller and buyer and maintain the platform in its entirety. Designed to help all workers on the front line, over 40 buyers in food production, transportation, grocery stores and hospitals –  which included Danon, SNCF, and La Poste – have already benefited from Stopcovid19.fr.  

Agnès Pannier-Runacher, state secretary in the ministry of economy and finance, has stressed in an official press release, the importance of agility in this crisis – particularly the mobilisation of manufacturers who have shifted their production to provide the necessary goods needed:

“In this period of health crisis that is shaking up our economy as a whole, I would particularly like to salute the great mobilization of companies and the remarkable work of State agents, particularly the DGE, to deal with the exceptional nature of the situation. The priority is to supply not only our healthcare personnel, but also the personnel of the many other activities that enable the country to continue to function: it is the mobilization of our entire industry that will make it possible to maintain the continuity of our supplies and to face this exceptional crisis.”

Mirakl CEO, Philippe Corrot, who answered the French government’s call to action, said in a press release: “This platform is a testament to the power of collaboration: bringing together tech, government, producers and distributors into one place. It’s a testament to the agility and efficiency of businesses to expand their reach and range, and pivot into any category depending on the need. And most importantly, this platform is a testament to the people who, in times of great need, have come together to do great things.”

“We are proud to be working with the French government on such an important initiative, and we hope to extend the service to other markets and support healthcare professionals around the globe,” Philippe Corrot concluded. 

Mirakl wants to thank all of the manufacturers and distributors who have spontaneously set up production lines to ensure critical goods are safely supplied and distributed throughout France. 

 

What you need to know 

  • Mirakl and the French government have joined forces to create a platform that brings together essential commodities. 
  • 1 week in,  the platform provides health professionals, public institutions, grocery stores and factories the essential products they need to stay safe. 
  • This platform provides solutions to 3 major problems:
    • It resolves the shortage of essential products and materials 
    • It provides a secure platform
    • It centralizes the supply and demand of essential commodities for professionals

About Mirakl

Mirakl is powering the platform economy by providing the technology, expertise, and partner ecosystem needed to launch an eCommerce marketplace. With the Mirakl Marketplace Platform, both B2B and B2C businesses can offer more, learn more and sell more: increase the number of products available for buyers, grow the lifetime value of customers, and anticipate buyer needs and preferences. Committed to ease of use, The Mirakl Marketplace Platform is a turn-key solution that’s easy to integrate into any eCommerce platform and Mirakl Catalog Manager makes managing product data quality simple at marketplace scale. Mirakl’s unmatched marketplace expertise is key to customers’ success. Mirakl employs a team of 60+ marketplace experts who help clients adopt best practices and client success provides critical long-term strategic guidance. Over 200 customers in 40 countries trust Mirakl’s proven technology and expertise including Urban Outfitters, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, Toyota Material Handling USA, Inc. and Walmart Mexico. For more information: www.mirakl.com

Media Contacts:
Maya Pattison
Senior Director Marketing, Americas
maya.pattison@mirakl.com
+1-844-264-7255

Mirakl Launches StopCOVID19.fr Platform In Partnership With The French Government To Facilitate Distribution of Essential Commodities

Paris, March 23, 2020 To assist the French Government and healthcare personnel in their fight against the Coronavirus, Mirakl, a French company and the leading marketplace solutions provider, launched the StopCOVID19.fr. marketplace. Working in collaboration with the Ministry for the Economy and Finance, the Mirakl-powered marketplace will solve the shortage of essential products and materials in hospitals. 

What you need to know 

  • Mirakl and the French government have joined forces to create a platform that brings together essential commodities. 
  • It opened today to health professionals and public institutions. 
  • This platform provides solutions to 3 major problems:
    • It resolves the shortage of essential products and materials 
    • It provides a secure platform
    • It centralizes the supply and demand of essential commodities for professionals


This online platform  will help facilitate communication between manufacturers, distributors and subcontractors and make protective items, which are vital in the fight against COVID-19, available to health professionals and public institutions.

container-product-platform-stopcovid19

Product page in French – stopcovid19.fr

Several French industrialists working in the detergent, chemical and cosmetic industries have begun manufacturing large amounts of hydroalcoholic gel (thousands of liters per day). This marketplace will allow the organization of the distribution chain by facilitating and streamlining the communication between producers (of raw materials), subcontractors (packaging manufacturers) as well as buyers (hospitals and clinics).  For now, the platform is focused on hydroalcoholic gel. In the near future, it will offer other essential items such as masks, gloves and gowns to protect healthcare workers from contracting the disease and allow them to better assist their patients.

Philippe Corrot, the CEO of Mirakl, stated: “As a high-tech company, we examined all possibilities of how we could put our expertise to use to combat this unprecedented crisis. At Mirakl, we feel very lucky to be able to help French doctors and healthcare workers. We are committed to providing assistance to our fellow French and European citizens during this very difficult time. The goal behind this marketplace, which we set up in 48 hours, is to organize the value chain that has been implemented to respond to this crisis. The Mirakl teams have been working tirelessly to ensure that all product references are duly listed from the sectors committed to help cope with this situation.” 

stopcovid19fr-platform-mirakl

Product Page – stopcovid19fr

Mirakl wants to thank all of the manufacturers and distributors who have spontaneously set up production lines to ensure that hydroalcoholic gel is safely supplied and distributed throughout France.

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ABOUT MIRAKL

Mirakl is powering the platform economy by providing the technology, expertise, and partner ecosystem needed to launch an eCommerce marketplace. With the Mirakl Marketplace Platform, both B2B and B2C businesses can offer more, learn more and sell more: increase the number of products available for buyers, grow the lifetime value of customers, and anticipate buyer needs and preferences. Committed to ease of use, The Mirakl Marketplace Platform is a turn-key solution that’s easy to integrate into any eCommerce platform and Mirakl Catalog Manager makes managing product data quality simple at marketplace scale. Mirakl’s unmatched marketplace expertise is key to customers’ success. Mirakl employs a team of 60+ marketplace experts who help clients adopt best practices and client success provides critical long-term strategic guidance. Over 200 customers in 40 countries trust Mirakl’s proven technology and expertise including Urban Outfitters, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, Toyota Material Handling USA, Inc. and Walmart Mexico. For more information: www.mirakl.com

Mirakl obtains 97/100 in the professional gender equality index

Paris, March 2nd 2020 – Mirakl confirms its status as a firm committed to gender equality, and more broadly, to the fight against all types of discrimination. This commitment is reflected in the professional gender equality index rating of 97/100 obtained in 2019.  

The French law of September 5, 2018 regarding the freedom to choose one’s professional future, has created an index of professional equality between men and women, requiring companies to calculate their level of equity and take corrective measures in the case of non-compliance.

Well above the average of 82/100 obtained by firms with over 250 employees, Mirakl received 97/100 in 2019, after achieving 95/100 in 2018 and 99/100 in 2017… The stability of the index ratings is remarkable, given the fact that the company’s staff has doubled in the past three years. 

For Mirakl SAS, which has between 50 and 250 employees, the index was calculated based on:

  • The pay gap between women and men,
  • The gap in individual pay raises between women and men,
  • The number of employees who benefit from a salary increase in the year following their return from maternity leave,
  • Gender equality among the 10 highest salaries in the company.

Noëlla Gavier, Director of Human Resources at Mirakl explains: “I am proud of this result, which highlights the fact that our teams naturally value equality. The qualities that are objectively considered during the hiring process or for career development opportunities are the employee’s particular skills and achievements. The staff members on maternity leave or back from maternity leave are treated in the same manner as all employees in terms of salary reviews and promotions.” 

This is the result of other initiatives undertaken for gender equality, particularly for parental leave. Aiming to push back the boundaries by going above and beyond the law that offers 11 days of paid leave of absence for the second parent, Mirakl has recently introduced a one-month paid leave plan for the 2nd parent.

Mirakl constantly strives to maintain this index at a high level as it is fundamental to preserve gender equality in the company.

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About Mirakl

Mirakl is powering the platform economy by providing the technology, expertise, and partner ecosystem needed to launch an eCommerce marketplace. With the Mirakl Marketplace Platform, both B2B and B2C businesses can offer more, learn more and sell more: increase the number of products available for buyers, grow the lifetime value of customers, and anticipate buyer needs and preferences. Committed to ease of use, The Mirakl Marketplace Platform is a turn-key solution that’s easy to integrate into any eCommerce platform and Mirakl Catalog Manager makes managing product data quality simple at marketplace scale. Mirakl’s unmatched marketplace expertise is key to customers’ success. Mirakl employs a team of 60+ marketplace experts who help clients adopt best practices and client success provides critical long-term strategic guidance. Over 200 customers in 40 countries trust Mirakl’s proven technology and expertise including Urban Outfitters, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, Toyota Material Handling USA, Inc. and Walmart Mexico. For more information: www.mirakl.com

SMITH and Mirakl Announce Strategic Partnership

The partnership is designed to help B2B and B2C brands drive revenue, and explore the role of Mirakl in augmented commerce.

SEATTLE – Oct. 11, 2017 – SMITH, a leading global commerce agency position as the Architects of Future Commerce, announced today a strategic partnership with Mirakl, the leading global marketplace platform provider. The partnership combines SMITH’s decades of commerce expertise with Mirakl’s marketplace platform, which helps retailers and brands rapidly extend their range to reach more customers with more products.

Mirakl has over 140 clients across 40 countries, and is on track to see $500 million Gross Merchandise Value (GMV) realized through their platform in 2017.

“More and more of our clients are looking to maximize their brand’s reach and capitalize on customer traffic to their sites,” said Ryan Heusinkveld, CTO, SMITH. “Mirakl provides a solution for brands to engage in commerce through downstream partners, ensuring that marketing efforts translate into revenue.”

SMITH’s combination of highly-experienced strategists and over 20 years of deep ecommerce technical implementation experience allows the company to use Mirakl to open new and very profitable opportunities for our clients within very aggressive timelines.

“We’re very excited to partner with SMITH,” said Adrien Nussenbaum, U.S. CEO and co-founder, Mirakl. “Their truly unique focus on architecting the future of commerce, backed by artificial intelligence and other experiential solutions, aligns with our vision of the evolution of commerce. While we offer brands and retailers a platform for ensuring they always have the best offer possible for customers, SMITH brings the experience of finding those products to life in truly innovative ways.”

Both teams will be attending the SAP Hybris Live: Global Partner Summit in Barcelona, Oct. 17-19, where the SMITH team will be showcasing a prototype HoloLens-driven augmented commerce experience with Mirakl integrated.


About SMITH

SMITH helps B2B and B2C brands navigate the future of commerce to differentiate and grow. Whether this means creating and implementing anywhere, anytime buying experiences, enabling the sales force, or incorporating the latest in mobile, voice, and AI, SMITH provides end-to-end commerce and content services to deliver successful business outcomes and happy customers. Privately owned with over 20 years of commerce experience, SMITH combines the expertise of Cactus Commerce and Ascentium in servicing clients such as AT&T, Microsoft, and PCNA with custom solutions and platform partners such as Episerver, SAP Hybris, and Sitecore. The company is headquartered in Seattle and has offices in Spokane and Ottawa-Gatineau and satellite presence in Dallas, Dayton, Minneapolis, Montreal, and Toronto. 

About Mirakl

Mirakl gives retailers and brands a fast path to increase customer value by launching an online marketplace. The increased value exceeds customer expectations by providing more products, at better prices, with superior service. The Mirakl Marketplace Platform automates the hard things: Seller onboarding, product data management, service quality control, and order distribution; on an API-based solution that’s modular and easy to integrate. Over 140 customers operating marketplaces in 40 countries trust Mirakl’s proven expertise and technology including Hewlett Packard Electronics, Best Buy Canada, Carrefour, Condé Nast, Darty, Galeries Lafayette and Halfords. Founded in 2012, Mirakl helps companies provide a better customer experience as part of their omni-channel strategy. For more information: www.mirakl.com.

 

 

 

 

Toys“R”Us, Inc. Selects Mirakl to Launch Online Marketplace

Wayne, NJ – September 29, 2017Toys“R”Us, Inc. today announced that it has entered into an agreement with Mirakl, the leading global marketplace solutions provider, to support the creation of a new online marketplace for the Toys“R”Us® and Babies“R”Us® businesses in the United States and Canada. The platform, set to launch in 2018, will enable Toys“R”Us to increase its product selection and decrease time to market for new merchandise, as part of the company’s commitment to serve its customers whenever, wherever and however they want to shop.

“As the leading toy and baby retailer, customers expect us to have the latest and greatest assortment of products available. The marketplace model provides the opportunity to accomplish just that,” said Lance Wills, TRU Global Chief Technology Officer. “We look forward to working with Mirakl, and its experienced team, to bring this user-friendly shopping option to our customers.”

Beyond enhancing its breadth and depth of selection, the online marketplace will allow Toys“R”Us to leverage data from third-party products and sellers to identify potential, new retail partners and influence the company’s in-store offerings.

“When we met with the Toys“R”Us team, it was evident they have a clear vision for the future of their business,” said Adrien Nussenbaum, U.S. CEO and co-founder, Mirakl. “We are confident in our ability to support their growth objectives with our Mirakl Marketplace Platform, and we are honored to become one of their trusted partners. We’re thrilled to help Toys“R”Us successfully launch and operate its marketplace and bring joy to millions of more consumers.”

About Toys“R”Us, Inc.

Toys“R”Us, Inc. is the world’s leading dedicated toy and baby products retailer, offering a differentiated shopping experience through its family of brands. Merchandise is sold in 885 Toys“R”Us and Babies“R”Us stores in the United States, Puerto Rico and Guam, and in more than 810 international stores and over 255 licensed stores in 38 countries and jurisdictions. With its strong portfolio of e-commerce sites including Toysrus.com and Babiesrus.com, the company provides shoppers with a broad online selection of distinctive toy and baby products. Toys“R”Us, Inc. is headquartered in Wayne, NJ, and has nearly 65,000 employees worldwide. The company is committed to serving its communities as a caring and reputable neighbor through programs dedicated to keeping kids safe and helping them in times of need. Over the past three decades, the Company has given more than $100 million in product donations to children’s charities. Since 1992, the Toys“R”Us Children’s Fund, a public charity affiliated with Toys“R”Us, Inc., has also donated more than $130 million in grants.  For more information, visit Toysrusinc.com or follow @ToysRUsNews on Twitter.

About Mirakl

Mirakl gives retailers and brands a fast path to increase customer value by launching an online marketplace. The increased value exceeds customer expectations by providing more products, at better prices, with superior service. The Mirakl Marketplace Platform automates the hard things: Seller onboarding, product data management, service quality control, and order distribution; on an API-based solution that’s modular and easy to integrate. Over 100 customers operating marketplaces in 40 countries trust Mirakl’s proven expertise and technology including Hewlett Packard Electronics, Toys”R”Us, 1-800-Flowers, Urban Outfitters, Best Buy Canada, Carrefour, Darty, Galeries Lafayette and Halfords. Founded in 2012, Mirakl helps companies provide a better customer experience as part of their omni-channel strategy. For more information: www.mirakl.com

 

Media Contacts

Ketner Group PR + Marketing (for Mirakl)

Adrienne Newcomb/Greg Earl

miraklpr@ketnergroup.com

512-794-8876

 

 

 

Casa del Libro launches its new online Marketplace with 2,8 million products

Spain’s leading bookstore chain Casa del Libro has implemented a new marketplace platform to support its growth strategy.

 

Madrid, March 1st 2017: Mirakl, the global leader in online Marketplace solutions, has announced that Casa del Libro, the bookstore chain owned by Grupo Planeta, has implemented a new Marketplace platform relying on its solution. By replacing its custom-built Marketplace platform with the Mirakl Marketplace Platform solution, Casa del Libro improves its Marketplace offering by both diversifying and expanding the number of products and categories, and by enabling an international deployment.

 

During the last 4 years, as the Casa del Libro Marketplace grow more successful; the necessity to upgrade the existing platform to reach the company’s growth objectives became more apparent. Moreover, with the intensification of competition in the Latin American market – mainly represented by Amazon arriving in Mexico – Casa del Libro has become aware of the need to use a more agile solution to optimize the management of its online activities.
The replacement of the existing platform with the Mirakl Marketplace Platform ™ is part of the three main axes of Casa del Libro’s strategy to accelerate:

 

  • Growth: with the ability to quickly recruit and integrate new sellers, both individuals and professionals, national and international, and therefore add new offers to its website.

 

  • Diversification: with the ability to add new categories, including school supplies, stationery, and a selection of accessories to provide better service and a better purchasing experience to its customers.

 

  • Internationalization: the marketplace is currently open only to the domestic market, but thanks to Mirakl’s currency and tax-management features, Casa del Libro can rapidly expand its activity to 7 new Latin American countries.

 

“Casa del Libro’s ambition is to be a leader in the books and cultural products business both online and in physical stores in the Spanish and Latin American markets. We have invested heavily in the strategic development of our marketplace to successfully offer 2.8 million products currently on our website” said Emiliano Ayala GALIAN, CEO of Casa del Libro.

 

“In order to offer the same quality and assortment in other Latin American markets, we needed to invest in a more flexible and modern solution. Mirakl provides us with the technology and expertise to succeed in this new stage in Casa del Libro’s Marketplace”.

 

Today, around 550,000 products sold by Casa del Libro are offered by some of its 19,000 marketplace sellers. By launching its marketplace platform with Mirakl, Casa del Libro expects to achieve an exponential increase in the number of sellers and products offered throughout the world.

 

We are pleased to contribute to this new initiative for Casa del Libro,” explains Philippe Corrot, CEO and co-founder of Mirakl. “Casa del Libro has been an e-commerce pioneer in Spain for more than 20 years, and already had the ambition to develop its own marketplace four years ago.

Custom-built platforms offer fewer capacities to manage the assortment expansion and require a lot of resources for their maintenance. These resources are generally consumed instead of being used to innovate and develop new features. At Mirakl, we are proud to have designed a safe and reliable solution to provide Casa del Libro with all the features and innovations required to support this new historic step of its activity.

 

About Casa del Libro

Founded in 1923, Casa del Libro S.L. is Spain’s leading bookstore chain, with 39 physical stores. In 1992, the company was integrated into Grupo Planeta, a multimedia group based in Barcelona and operating in the publishing, audiovisual and communication sectors in Spain, France, Portugal and the Americas. In 1996, Casa del Libro distinguished itself as a pioneer in the digital market, inaugurating casadellibro.com, the leading online bookstore in Spanish.

Mirakl Announces Record Growth, Continued International Expansion

Platform drives marketplace adoption and higher profit margin for leading global retailers and B2B organizations

Paris, Boston, London, Munich – Jan. 26, 2017Mirakl, the leading global marketplace solutions provider, today announced record customer, revenue and organizational growth. Mirakl is dedicated to helping multi-channel retailers, pureplay eCommerce providers, and B2B organizations, build a highly profitable new sales channel by deploying the marketplace model.

The close of 2016 marked the 16th consecutive quarter of customer and revenue growth for Mirakl. In addition, Mirakl experienced:

  • 77% year-over-year customer count increase, with 110 customers operating marketplaces in over 40 countries and 20,000 sellers on the Mirakl Marketplace Platform.
  • 100% year-over-year bookings increase.
  • Most notably, customers who deployed the Mirakl’s Marketplace Platform in both 2015 and 2016 experienced 500% year-over-year revenue growth.

Mirakl continues to see record revenue and profit margin growth for customers who continue to invest in their marketplace strategy, add more sellers and expand their offerings.

Fueling Mirakl’s growth is the increased understanding by retail and B2B executives of the marketplace model and its importance to their omni-channel customer experience. While giants like Amazon, Alibaba and eBay have captured the lion’s share of eCommerce growth, Mirakl customers, including Best Buy Canada and Halfords, have seen the power of the marketplace model and are deploying it as part of their strategy.

“Digital commerce has a profound effect on in-store experiences,” said Régis Schultz, CEO, Monoprix, and former CEO, Darty. “Beyond the revenue contribution, I see the need to embrace the dramatic impact the online channel has on consumer expectations offline. The marketplace is a strategic investment in any omni-channel effort because it delivers incremental free traffic, it adds more customer value creating an endless aisle and fast introduction of new products which can then be brought into your owned inventory, and the marketplace is highly profitable which helps absorb the fixed costs of eCommerce – creating a revenue stream for innovation and improving the customer experience. The Mirakl team and solution have been exceptionally valuable – thanks to their unmatched expertise and innovative platform.”

Underpinning the success of these marketplace strategies is the Mirakl Marketplace Platform that saw significant product innovation in 2016, including:

  • Omni-channel enablement features for operators. Mirakl launched two core features – integration with click and collect, enabling operators to use the expanded online portfolio to drive in-store foot traffic, and pay on delivery in-store – further encouraging buyers to collect goods in-store.
  • Easy internationalization for operators. Mirakl launched comprehensive internationalization features including pricing and shipping management, and international seller quality assurance standards, allowing operators to easily enter new territories without the cost and overhead of establishing a local presence.
  • Comprehensive promotion and pricing tools for sellers. Mirakl launched a promotion engine that gives sellers greater ability to showcase offers and control price, such as amount reduction, percentage reduction, and free item offers.
  • Streamlined onboarding experience for sellers. Already a core strength of the Mirakl platform, Mirakl launched several enhancements to the Mirakl Catalog Integrator. New features include more formats for catalog import, auto-mapping for categories and stock synchronization between multiple shops.
  • Complex order and quote management for B2B manufacturers and distributors. Mirakl launched a quotation system that allows custom quotes to be provided at scale. This embraces the traditional B2B selling model of providing highly customized quotes, and order management is streamlined with invoice and credit management features.

To ensure customer success, Mirakl’s invested significantly in its alliance program, with over 50 partners involved in Mirakl’s BLINK partner program. Highlights include the joint launch of a Marketplace-as-a-Service offering with Accenture Digital in France, the release of Mirakl’s certified connector for SAP Hybris Commerce, and the announcement of a strategic partnership with ChannelAdvisor.

Additionally, Mirakl was recognized by Forrester Research as one of 20 Startups All Retail eBusiness Executives Should Know in 2016. To support this massive growth, Mirakl doubled its employee headcount to 105 total in 2016. Strategic executive hires included Jessica Iandiorio, SVP, Global Marketing, and Art Boyd, VP, Global Channels and Alliances. Mirakl also bolstered its advisory board with the addition of top retail industry veterans Sucharita Mulpuru, Chief Retail Strategist, Shoptalk, and Ed Coke, SVP, DigitasLBi.

“Today, companies need to become platform businesses – building networks of buyers and sellers – to earn new digital revenue,” said Philippe Corrot, CEO, Mirakl. “At Mirakl, we believe in a world where every retailer and brand can build and operate networks, capitalizing on their core DNA and brand value, to bring even more value to their customers. Our vision is to provide companies with a platform to help build networks of sellers, easily connecting more customers with more products in a highly profitable way. We believe deploying the marketplace model gives customers a new path to profitability and future-proofs their businesses. We’re so proud of our growth after only five years in business, and our critical investments in 2016 poise us for massive growth in 2017.”

Accenture Interactive and Mirakl Collaborate to Help Organizations Speed the Implementation of Online Marketplaces and Support Growth

PARIS; Dec. 15, 2016  – Accenture Interactive and Mirakl, a provider of software-as-a-service based online marketplace platforms, are joining forces to help French organizations speed the creation of their own online marketplaces to generate new revenue streams, optimize operating profits and enhance their brand image by extending their products and services.

Under the new agreement, the companies will help accelerate the velocity with which customizable, cloud-based online marketplaces for business-to-business and business-to-consumer transactions of goods and services can be created and deployed. Mirakl technology, which provides an open, secure and scalable marketplace infrastructure, will be coupled with Accenture Interactive’s digital expertise and capabilities to provide an integrated, end-to-end solution for organizations to more cost-efficiently and quickly launch new commerce platforms. Collaborating at the Accenture Innovation Center in Paris, which provides an immersive environment, the companies are already working together to prototype, pilot and implement the solution for several French retailers.

“By 2018, 53 percent of eCommerce growth will be driven by online marketplaces* and there is a strong potential to realize this opportunity,” said Olivier Ravel, managing director for eCommerce practice within Accenture Interactive in France. “Digital platforms are now becoming a default business model in most industry sectors. In our challenging business landscape, organizations must replicate the retail commerce leaders by improving synergies between complementary brands and our relationship with Mirakl will enhance our ability to help our enterprise clients do just that.”

Mirakl marketplace framework includes quality control and performance management for operators, prepackaged application programming interfaces, streamlined onboarding of products and services and advanced promotional features for sellers. As part of the relationship, Accenture Interactive will design the strategic positioning, implement and operate the Mirakl marketplace. The collaboration was formed as a result of Accenture Venture’s focus on open innovation, which aims to bring enterprise-relevant technology innovation from startups to Accenture’s enterprise clients.

“This collaboration strengthens our digital as-a-service offering, addressing the onboarding velocity challenge many organizations face by offering a turnkey solution,” adds Claude Chaffiotte, managing director Accenture Interactive France Benelux.

“We are very pleased to team with Accenture and develop a relationship based on strong, complementary, and recognized expertise,” said Philippe Corrot, Mirakl CEO. “Both Accenture and Mirakl have fully embraced the challenges imposed by digital transformation in a rapidly evolving business world and share a common goal of helping our clients improve their business performance.  Since its inception, Mirakl has been recognized for pioneering and streamlining the development of marketplaces, thanks to the robustness and agility of the solution and our business expertise. Through this relationship, we seek to accelerate this phenomenon, opening up new potential revenue streams.”* Sources : iCE / Fevad, Xerfi-Percepta

* Sources : iCE / Fevad, Xerfi-Percepta