galeria inno department store

Galeria Inno accelerates the implementation of new strategy: launch of online marketplace

galeria inno department store

Brussels, July 2, 2020 — Galeria Inno, one of the strongest Belgian brands and a unique department store, will launch an online marketplace next spring 2021 that will extend its range of products and services to a large degree. With 16 outstanding locations in all major cities and fruitful partnerships with more than 800 premium brands, Galeria Inno has an excellent foundation to offer an innovative online and offline experience.

“To become the leading omnichannel department store”

“As part of the new strategy, we have launched 21 projects that will make Galeria Inno a future-proof, fast retailer in all areas. These projects will ensure sustainable growth in sales and earnings in the coming years. The new strategy expands our offline business to an online marketplace. Scalability and flexibility will provide us with a strategic advantage. This will enable Galeria Inno to become the leading omnichannel department store for national and international customers in Belgium. In other words, we will develop Inno into a fascinating marketplace for all Belgians, where wishes arise and come true in an inspiring atmosphere that appeals to all the senses”, says Armin Devender, CEO of Galeria Inno.

Gold standard

Over the decades, Galeria Inno has built a brand loyalty that is unrivaled in the country. This works as a safeguard and a guarantee for quality-seeking customers that will be delighted by the variety and possibilities of an omnichannel shopping experience. Omnichannel strategies are becoming the gold standard for retailers and their customers. Omnichannel means that marketplace products can be available for in-store pick-up and returned for face-to-face customer service. In the near future customers in-store can place orders that will be shipped directly to their homes. Galeria Inno can also implement its successful offline loyalty program to create a devoted online community.

The marketplace model also provides a “save the sale” opportunity, since everytime a product is unavailable in-store, a store associate will be able to offer an immediate alternative to the customer from the extended online product catalogue.

Mirakl and Salesforce as technology providers

The digital marketplace solution for Galeria Inno will be provided by Mirakl and Salesforce and be developed by Forward of the Belgian Xplore Group. This latter is the leading provider of digital end-toend solutions in Belgium.

“We are proud to support Galeria Inno in being the first Belgian company to face the strong international competition head-on in this competitive marketplace landscape. We are convinced the marketplace is the go-to model for Galeria Inno to digitalize its business model in a successful way”, says Evelyne Dhaenens, commercial manager Belgium of Xplore Group. The Mirakl solution, used by more than 250 companies worldwide allows Galeria Inno to offer a broader product catalogue managed by brands, enabling the department store to focus on customer relationships.

“Galeria Inno is transforming its business model, The Mirakl team is thrilled that Galeria Inno has selected our solution to power its first-ever online marketplace to reach its growth ambition”, says Philippe Corrot, CEO and founder of Mirakl. “Our platform will give Galeria Inno a comprehensive and flexible marketplace solution to provide its customers with a broader product range, without the worry of inventory or logistic constraints.”

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About Galeria Inno

Galeria Inno is the only department store in Belgium with a wide range of premium brands. Galeria Inno has been an integral part of the retail landscape of all major 16 Belgian cities for almost 125 years and has accompanied the Belgians in their everyday life for generations. Galeria Inno is one of the most important Belgian brands, boasting a loyal customer base that continues to grow. With the launch of a digital marketplace, Galeria Inno is leading the way in offering an omnichannel shopping experience in which online and offline shopping comfort complement and reinforce each other. www.inno.be

About Mirakl

Mirakl is powering the platform economy by providing the technology, expertise, and partner ecosystem needed to launch an eCommerce marketplace. With the Mirakl Marketplace Platform, both B2B and B2C businesses can offer more, learn more and sell more: increase the number of products available for buyers, grow the lifetime value of customers, and anticipate buyer needs and preferences. Committed to ease of use, The Mirakl Marketplace Platform is a turn-key solution that’s easy to integrate into any eCommerce platform and Mirakl Catalog Manager makes managing product data quality simple at marketplace scale. Mirakl’s unmatched marketplace expertise is key to customers’ success. Mirakl employs a team of 60+ marketplace experts who help clients adopt best practices and client success provides critical long-term strategic guidance. Over 200 customers in 40 countries trust Mirakl’s proven technology and expertise including Galeries Lafayette, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, and Toyota Material Handling USA, Inc.. For more information: www.mirakl.com

About Xplore Group

Xplore Group is an ecosystem of business units that are specialised in digital platforms and commerce solutions. Each business unit has its experts in a particular technology or solution of which Forward is focusing on Salesforce Commerce Cloud, Marketing Cloud and Service Cloud. Innovation and entrepreneurship are central to us. We are not afraid to take on any challenge and respond to the latest market trends. By combining the strengths of our various business units, we can offer the right answer to every digital challenge. Xplore Group is a growing Belgian private company with an open organisational structure. With 9 locations in 3 different countries and more than 800 ‘Xplorers’, we act as a regional and local partner for our customers to let them grow to the next digital level. www.xploregroup.be www.forward.eu

Press relations:

Aries Press & PR – Martine Baetslé – martine@ariespr.be – +32 472 675 439

Mirakl

Dickel Sooriah
Vice President of Marketing EMEA
dickel.sooriah@mirakl.com
+33 01 72 31 62 00

carrefour marketplace

Carrefour Launches Its Food & Beverage Marketplace to Meet the New Expectations of Its Ecommerce Customers in France

carrefour marketplace

Paris, June 22, 2020 – Carrefour, in line with its digital transformation plan, is one step closer to its ambitions of becoming the e-grocery leader with the launch of its food & beverage marketplace. Available on the Carrefour.fr website, this marketplace will feature +100 retailers and up to +100k products that will complement its daily product offering by the end of 2020. Thanks to this online marketplace, Carrefour allows easy access to a complementary offer, while enabling vendor partners to display their catalogue on its site.

Uniting partners on Carrefour marketplace

Developed in partnership with Mirakl, the world-leading marketplace provider, Carrefour marketplace provides a truly compelling  and innovative e-grocery shopping experience.

In early June, Carrefour launched their marketplace on its French site, which aims to boost sales on the Carrefour.fr website by offering complementary products that correspond to trends observed amongst its eCommerce customers, such as organic, natural, healthy, gourmet foods, local / regional items, international goods, gluten-free and salt-free products. The product categories include: grocery items, beverages (wine, beer, spirits, soft drinks), hygiene/ beauty care, pet supplies, and child care items. 

This marketplace allows Carrefour.fr customers to find their everyday products, as well as discover new items or more ‘gourmet’ goods, sold by vendor partners.

Carefully selected for the quality of their products and services, vendor partners are able to share their expertise, allowing customers to discover their brands and range of goods. The multitude of products on a single website saves consumers a large  amount of time and their orders can  be delivered directly to their doors throughout France.

Becoming tomorrow’s eCommerce leader in food retail

During these difficult times for retailers, Carrefour offers vendors a prime spot on its food marketplace, providing greater visibility and higher traffic for Carrefour.fr  

“To meet consumer expectations, the entire Carrefour ecosystem has been adapted  over the past two years to promote buying locally  and ensure digital solutions that will simplify daily life for all French consumers. With this food & beverage marketplace, which is the first to provide such an ambitious offer, our goal is to become the leading eCommerce site for our clients. This marks a new stage in the transformation of our omnichannel solutions,” explains Elodie Perthuisot, Executive Director of eCommerce and Marketing for Carrefour France.

Carrefour has shown its capacity to quickly innovate and make essential changes during this period of crisis. Applying the marketplace model to the food sector is an innovation at a time when consumers are using novel services to meet their new needs and face current challenges. Mirakl is delighted to join forces with Carrefour, lending its technology and expertise to this project that will transform an entire industry, ” added Philippe Corrot, founder and CEO of Mirakl.

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About Carrefour France

Carrefour has over 5,600 stores in France operating in four formats (hypermarket, supermarket, convenience and cash & carry).  For sixty years, Carrefour has been a partner in the daily lives of millions of customers, offering a wide range of products and services at the lowest prices.  To keep pace with new consumer modes and make shopping easier for its customers, Carrefour has developed a number of multichannel solutions (e-commerce, Drive, Click and Collect, express delivery and mobile applications). Carrefour employs 110,000 people and welcomes more than three million customers every day throughout France. Carrefour is committed to a more sustainable and responsible form of trade through its daily initiatives. The Group’s global approach to CSR is based on three pillars: combating all forms of waste, protecting biodiversity and supporting its partners.  

For more information, visit: www.carrefour.com (press area) or follow us on Twitter: @CarrefourFrance, @GroupeCarrefour.

About Mirakl

Mirakl is powering the platform economy by providing the technology, expertise, and partner ecosystem needed to launch an eCommerce marketplace. With the Mirakl Marketplace Platform, both B2B and B2C businesses can offer more, learn more and sell more: increase the number of products available for buyers, grow the lifetime value of customers, and anticipate buyer needs and preferences. Committed to ease of use, The Mirakl Marketplace Platform is a turn-key solution that’s easy to integrate into any eCommerce platform and Mirakl Catalog Manager makes managing product data quality simple at marketplace scale. Mirakl’s unmatched marketplace expertise is key to customers’ success. Mirakl employs a team of 60+ marketplace experts who help clients adopt best practices and client success provides critical long-term strategic guidance. Over 200 customers in 40 countries trust Mirakl’s proven technology and expertise including Urban Outfitters, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, Toyota Material Handling USA, Inc. and Walmart Mexico. For more information: www.mirakl.com

Media Contacts:

Mirakl

Dickel Sooriah
Vice President of Marketing EMEA
dickel.sooriah@mirakl.com
+33 01 72 31 62 00

Carrefour

Tél. : +33 01 58 47 88 80

Email : presse_france@carrefour.com

Coravin Partners with Mirakl to Uncork Industry-First Wine Lover’s Online Marketplace

Mirakl-Powered Platform Allows Wine Tech Innovator to Expand its Offerings with Exclusive Wine-Related Products, Services & Experiences; New Retail Outlet Helps Wineries Rekindle Sales Lost to Coronavirus-Related Closures

BOSTON – June 11, 2020 – Mirakl, the leading eCommerce marketplace solutions provider, today announced it has partnered with Coravin, Inc., the premier global wine technology company, to launch the wine industry’s first one-stop-shop eCommerce marketplace for premium wine and wine-related products, services, and experiences.

Aimed at everyone from fine wine connoisseurs and collectors to mainstream wine aficionados, the Coravin Marketplace features a wide selection of fine wines from carefully curated vineyards, as well as unique offerings like wine collection insurance, wine tours, tasting experiences, and accessories not available anywhere else online or in stores.

To streamline the customer experience, the Mirakl Marketplace Platform seamlessly extends Coravin’s existing Magento eCommerce site. This provides a unified experience with consolidated shopping cart, checkout and order tracking & reporting. With the Mirakl Connector for Magento Marketplace Sellers, Coravin will be able to quickly onboard marketplace sellers in just a few clicks. For Coravin’s customers, third-party products blend seamlessly with Coravin’s current eCommerce catalog for an easy and familiar shopping experience. On the back end, the Mirakl platform helps Coravin easily onboard sellers, grow and optimize the product catalog, and manage quality & customer experience to grow sales online.

With the top online marketplaces now generating $2.03 trillion and accounting for nearly 60% of global web sales annually, Coravin’s move to a marketplace model provides a ripe opportunity for both vintners and wine aficionados. “This is a tremendous opportunity for us to serve the needs of both wine connoisseurs and the wine industry by providing direct access to these exclusive products and services in a way that simply doesn’t exist anywhere else,” said François Silvain, Vice President of IT with Coravin. “The industry-leading Mirakl Marketplace Platform is enabling us to bridge that gap with a robust and scalable yet simple, turnkey solution.”

By adding new categories and SKUs from curated third-party vendors to its product catalog, Coravin aims to at least double its total online revenue within two years. At launch, the site will offer hundreds of exclusive new SKUs in addition to Coravin’s award-winning Wine Preservation System, and eventually expand to include mainstream accessories like wine chillers, cheeses and chocolates. Taking a holistic approach to the marketplace opportunity, Coravin has also registered as a seller on Mirakl Connect, and is actively pursuing opportunities to sell its Wine Preservation System on a curated selection of Mirakl-powered Marketplaces.

“Coravin has long established itself as an innovator in the wine industry, and this marketplace is further proof of their forward-thinking approach to disrupting a traditionally very conservative industry,” said Adrien Nussenbaum, co-founder and U.S. CEO, Mirakl. “It’s also a perfect example of how trusted innovative brands can expand their business model by becoming platforms. We are delighted to welcome Coravin into Mirakl’s select group of Platform Pioneers who are shaping the future and charting a successful path forward, even during these challenging times.”

The move to a marketplace model is a continued commitment from Coravin to lead innovation in the wine industry. Its exclusive Wine Preservation System has changed the way the world explores and enjoys wine, one glass at a time. The Coravin system not only preserves the finest wines for home consumption, but makes wine-by-the-glass sales more profitable for restaurants and bars.

To learn how Mirakl can deliver a streamlined eCommerce marketplace for any B2C brand or business sector, visit www.mirakl.com.

About Mirakl
Mirakl is powering the platform economy by providing the technology and partner ecosystem needed to launch an eCommerce marketplace. With the Mirakl Marketplace Platform, both B2B and B2C businesses can offer more, learn more and sell more: increase the number of products available for buyers, grow the lifetime value of customers, and anticipate buyer needs and preferences. Committed to ease of use, the Mirakl Marketplace Platform is a turn-key solution that’s easy to integrate into any eCommerce platform and Mirakl Catalog Manager makes managing product data quality simple at marketplace scale. Mirakl’s unmatched marketplace expertise is key to customers’ success. Mirakl employs a team of 60+ marketplace operators who help clients adopt best practices and client success provides critical long-term strategic guidance. Over 200 customers in 40 countries trust Mirakl’s proven technology and expertise including Urban Outfitters, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, and Toyota Material Handling USA, Inc. For more information: www.mirakl.com

Media Contact:
Maya Pattison
Vice President, Corporate Marketing
maya.pattison@mirakl.com
+1-844-264-7255

 

Premier Inc. Uses Mirakl to Power stockd®, a New Healthcare & Business Supplies B2B eCommerce Marketplace

By implementing Mirakl’s turnkey B2B marketplace platform, Premier simplifies purchasing for non-acute healthcare providers, including critical PPE, resulting in 500% increase in site visits over four months

BOSTON – June 9, 2020 – Mirakl, the leading eCommerce marketplace solutions provider, today announced Premier Inc., a leading healthcare improvement company, is powering its recently launched stockd® eCommerce marketplace using the Mirakl Marketplace Platform. The stockd marketplace offers a curated assortment of office, medical, and personal supplies for small- to medium-sized businesses, enabling cost and time savings through greater selection, price and convenience.

Premier unites an alliance of more than 4,000 U.S. hospitals and health systems and approximately 175,000 other healthcare and non-healthcare providers to help them transform their industries from the inside using integrated data and analytics, supply chain solutions and more. The stockd marketplace is a natural extension of Premier’s ongoing efforts to make markets healthier and enhance the supply chain.

During the COVID-19 pandemic, stockd has served as a source for personal protective equipment (PPE) and other critical supplies that have been in short supply through traditional supply chain channels. The marketplace has enabled access for skilled nursing and assisted living providers, physician’s practices, essential businesses like construction firms that need to protect their workers, and other businesses that may not leverage the same volume discounts and product access as larger healthcare providers.

“Non-acute healthcare providers, including skilled nursing and assisted living facilities, have been some of the sites most impacted by COVID-19, and we’ve been proud to offer a reliable marketplace that continues to put their best interests first,” said John P. Sganga, Senior Vice President, Alternate Site Programs, Premier. “Since day one, we’ve worked with third-party sellers on our marketplace to protect our buyers in multiple ways, including preventing price gouging. During COVID-19, we’ve been able to advance that mission by using stockd to disseminate helpful information, such as alternative production methodologies for masks and gowns, and have helped guide safe purchasing practices that avert supply chain fraud. Mirakl’s solution enabled us to get stockd to market quickly with the sophisticated capabilities and experience that modern business buyers expect.”

With one-stop-shopping on stockd, small- to medium-sized healthcare businesses – including physician and medical offices, senior living facilities, homecare providers and physical therapists – can easily compare products and pricing from a qualified network of reputable sellers including national brands like GE Healthcare, Georgia-Pacific, Grainger and Office Depot, as well as specialty vendors, innovative entrepreneurs and socially responsible sellers.

In addition to convenient features like transparent pricing, Mirakl provides stockd with streamlined vendor management and comprehensive reporting—all part of a scalable platform that supports an infinite number of customers and vendors. The Mirakl Marketplace Platform even allows stockd to offer tax-exempt purchasing for qualified buyers and the option for validated physicians to buy prescriptive medical devices.

In approximately six months since launch, the stockd marketplace has added 165,000 SKUs from 40 sellers, and continues to drive new business for Premier. With 65 percent of the stockd target market planning to maintain or increase online business buying in the next three years, Premier expects site traction to continue growing quickly. Monthly site visits to stockd increased more than fivefold between January and April.

“Premier Inc. turned to the marketplace operating model to streamline the buying experience in a market with traditionally complex supply chains. This is both very visionary and exciting,” said Adrien Nussenbaum, co-founder and U.S. CEO, Mirakl. “Because of our recognized leadership in providing best-of-breed B2B marketplace solutions, the Mirakl Marketplace Platform was a natural fit for stockd.”

Mirakl’s deep marketplace expertise has been a key ingredient in stockd’s success out of the gate, including a quick ramp-up to serve customers during the COVID-19 crisis. Having launched hundreds of marketplaces across dozens of verticals, Mirakl’s turnkey solution, seamless integration capabilities and strategic counsel enabled Premier to deploy a full-featured buying experience quickly, pioneering a new way of buying for the B2B healthcare market.

“With its online B2B marketplace, stockd is providing an elevated buying experience to an underserved market that relies on streamlined and efficient purchasing to better serve patients,” Nussenbaum added. “We’re extremely pleased to be part of this solution that has successfully provided access to critical supplies during the pandemic.”

To learn more about how a Mirakl-powered Marketplace can deliver a streamlined, sophisticated B2B eCommerce buying experience for virtually any target market, visit www.mirakl.com.

About Mirakl

Mirakl is powering the platform economy by providing the technology and partner ecosystem needed to launch an eCommerce marketplace. With the Mirakl Marketplace Platform, both B2B and B2C businesses can offer more, learn more and sell more: increase the number of products available for buyers, grow the lifetime value of customers, and anticipate buyer needs and preferences. Committed to ease of use, The Mirakl Marketplace Platform is a turn-key solution that’s easy to integrate into any eCommerce platform and Mirakl Catalog Manager makes managing product data quality simple at marketplace scale. Mirakl’s unmatched marketplace expertise is key to customers’ success. Mirakl employs a team of 60+ marketplace operators who help clients adopt best practices and client success provides critical long-term strategic guidance. Over 200 customers in 40 countries trust Mirakl’s proven technology and expertise including Urban Outfitters, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, and Toyota Material Handling USA, Inc. For more information: www.mirakl.com

Media Contact:
Maya Pattison
Vice President, Corporate Marketing
maya.pattison@mirakl.com
+1-844-264-7255

 

Mirakl Postures for More Growth, Adding 3 New Marketplace Sales & B2B Strategy Experts to its Global Leadership Team

Former SAP, Salesforce & Commerce Hub Execs Bring their Innovation, Engineering & Customer Experience Prowess to the World’s Leading Marketplace Platform

Boston – June 4, 2020 – Mirakl, the leading eCommerce marketplace solutions provider, today announced the addition of three veteran B2B sales and marketplace strategy experts to its leadership team. On the heels of a stellar year, the strategic hires bring decades of experience in B2B customer experience, sales and engineering to bolster Mirakl’s position as the leading global marketplace platform solution provider.

Riding a wave of momentum with record-breaking GMV growth and customer acquisition in 2020, Mirakl is gearing up to meet surging demand for its marketplace solutions. The most comprehensive and fastest-growing platform provider on the market, Mirakl is well-positioned to power the future of commerce with three new growth-oriented powerhouses: Brian Diehl as VP of B2B Strategy, Natasha Sachdeva as VP of Solutions Engineering for the Americas and APAC, and Sara Moore as Regional Vice President of Sales.

Diehl joins Mirakl from SAP Customer Experience, where he led industry go-to-market efforts on a global scale. With 20+ years of IT and manufacturing experience, Diehl has held leadership roles both in the U.S. and Europe. Prior to SAP, Diehl was responsible for Innovation & Channel Technology for Bobcat, where he led the strategy and execution for the deployment of B2B eCommerce in 50+ countries for Bobcat’s 1000+ location dealer network.

Sachdeva has close to 20 years of experience in enterprise software development. She joins Mirakl from Salesforce Commerce Cloud, where she led the U.S. Enterprise Retail Solutions Engineering team. Prior to Commerce Cloud, formerly Demandware, Sachdeva spent more than a decade delivering enterprise B2B and B2C commerce solutions with businesses in North America, Europe and Australia, most recently working as part of the Professional Services team at Elastic Path.

Formerly VP of Sales at Commerce Hub, Moore brings more than 20 years of experience in enterprise software industry sales at leading organizations like Salesforce and Demandware to the Mirakl team. Her work as a sales leader has focused on selling disruptive technologies into mid-market and enterprise brands.

“Our customers choose us for our expertise, best-of-breed technology, and partner ecosystem, and today we’re adding three new leaders that will further grow our global market reach and give more businesses the platform they need to quickly capitalize on the marketplace opportunity,” said Adrien Nussenbaum, U.S. CEO and co-founder of Mirakl. “Having these seasoned veterans onboard gives us a strong strategic advantage as we forge ahead to power the future of commerce and distribution in both consumer and professional industries.”

To learn more about Mirakl and the Mirakl Marketplace Platform, please visit www.mirakl.com.

About Mirakl
Mirakl is powering the platform economy by providing the technology, expertise and partner ecosystem needed to launch an eCommerce marketplace. With the Mirakl Marketplace Platform, both B2B and B2C businesses can offer more, learn more and sell more: increase the number of products available for buyers, grow the lifetime value of customers, and anticipate buyer needs and preferences. Committed to ease of use, the Mirakl Marketplace Platform is a turn-key solution that’s easy to integrate into any eCommerce platform and Mirakl Catalog Manager makes managing product data quality simple at marketplace scale.

Mirakl’s unmatched marketplace expertise is key to customers’ success. Mirakl employs a team of 60+ marketplace experts who help clients adopt best practices and client success provides critical long-term strategic guidance. Over 200 customers in 40 countries trust Mirakl’s proven technology and expertise. Customers include many notable B2C companies such as Best Buy (Canada) and Urban Outfitters, and a diverse set of B2B clients across a range of use cases including Hewlett Packard Enterprise, Siemens, and Toyota Material Handling.

Media Contact:
Maya Pattison
Vice President, Corporate Marketing
maya.pattison@mirakl.com
+1-844-264-7255

 

StopCOVID19.fr – a Mirakl and French Government Initiative – Distributed Over 550k Liters of Sanitizing Gel, 1 Million Masks and 100k+ Gowns, Glasses and Hair Nets Since Launch

To assist the French Government, healthcare personnel and workers on the front line in their fight against the Coronavirus, Mirakl, a French company and the leading marketplace solutions provider, launched the StopCOVID19.fr. marketplace. Since the launch 1 week ago, more than 100 sellers have signed up to sell or donate gel, masks, +100K gowns, glasses, hairnets and other essential items needed; over 1K of buyers have registered and hundreds of orders have already been made. 

The first transaction – the donation of 1K Liters of hand sanitizing gel from Arkema to CHU Nevers – was made within the first 24 hours of the launch. Working in collaboration with the Ministry for the Economy and Finance, the Mirakl-powered marketplace solves the shortage of essential products and materials in hospitals, factories and grocery stores. The products sold or donated through the marketplace has already helped hundreds in the fights against the virus.

The Rocheplane Medical Center was concerned about a future rupture of the hydroalcoholic gel as the peak of Coronavirus cases was announced in the coming days. As the traditional suppliers were themselves unable to supply all the requests, and had only a few days’ stock coverage, a quick solution had to be found. Even before receiving the communication from the government, Angèle Leininger, Purchasing Manager of the institution, heard about the StopCOVID19.fr platform. Angèle registered on the platform and, 24 hours after placing her order, received confirmation of delivery of a 1000 L tank of hydroalcoholic gel from Arkema, free of charge. 

“It was a huge relief because not only had we finally protected our caregivers from a lack of hand sanitizing gel, but we had done so free of charge. Thanks to this donation, we were also able to help other facilities in the region by repackaging the gel in small bottles to protect caregivers and patients.”

This online platform  facilitates communication between manufacturers, distributors and subcontractors and makes protective items, which are vital in the fight against COVID-19, available to health professionals as well as public institutions. 

The City of  Nice Côte d’Azur was able to place an order on the platform to procure essential equipment.

Guillaume Giraudo, head of public procurement for the metropolis said: “As a City we absolutely have to go through public procurement but our traditional suppliers are no longer able to meet our needs. The StopCovid19.fr platform makes it possible to secure all players for 3 reasons. Firstly, it is a secure platform where vendors have been validated. Secondly, it is a marketplace where there is competition between several players. Finally, the certificates are validated and allow us to be sure that the supplies ordered comply with CE standards. In the long term, we would like to be able to use the platform for most of our Covid-19 barrier supply orders, particularly masks and hydro-alcoholic gel. “

Some of the world’s leading manufacturers and chemical companies including Clinique, Shiseido, Arkema, and Seqens have joined over 100+ other sellers to sell or donate on the platform. There are over 600 requests to join per week. 

“We are experiencing an unprecedented health crisis. Against this backdrop, which has mobilized everyone in the spirit of solidarity, Arkema immediately redirected its production to participate in the national effort. We now produce 20 tons of hydroalcoholic solution per week for French hospitals, free of charge. This initiative is in line with our values of simplicity and responsibility. The StopCovid19.fr platform set up by Mirakl and the Government has been very useful in putting us in touch with players in the healthcare product supply chain.” Philippe Leduc and Françoise Andolfatto, in charge of the “hydroalcoholic solutions” project at Arkema’s Rhône-Alpes Research Center.

Built in a record 48 hours, by a group of 10 developers, the Mirakl platform is provided and maintained free of charge. A team of 30 validate every seller and buyer and maintain the platform in its entirety. Designed to help all workers on the front line, over 40 buyers in food production, transportation, grocery stores and hospitals –  which included Danon, SNCF, and La Poste – have already benefited from Stopcovid19.fr.  

Agnès Pannier-Runacher, state secretary in the ministry of economy and finance, has stressed in an official press release, the importance of agility in this crisis – particularly the mobilisation of manufacturers who have shifted their production to provide the necessary goods needed:

“In this period of health crisis that is shaking up our economy as a whole, I would particularly like to salute the great mobilization of companies and the remarkable work of State agents, particularly the DGE, to deal with the exceptional nature of the situation. The priority is to supply not only our healthcare personnel, but also the personnel of the many other activities that enable the country to continue to function: it is the mobilization of our entire industry that will make it possible to maintain the continuity of our supplies and to face this exceptional crisis.”

Mirakl CEO, Philippe Corrot, who answered the French government’s call to action, said in a press release: “This platform is a testament to the power of collaboration: bringing together tech, government, producers and distributors into one place. It’s a testament to the agility and efficiency of businesses to expand their reach and range, and pivot into any category depending on the need. And most importantly, this platform is a testament to the people who, in times of great need, have come together to do great things.”

“We are proud to be working with the French government on such an important initiative, and we hope to extend the service to other markets and support healthcare professionals around the globe,” Philippe Corrot concluded. 

Mirakl wants to thank all of the manufacturers and distributors who have spontaneously set up production lines to ensure critical goods are safely supplied and distributed throughout France. 

 

What you need to know 

  • Mirakl and the French government have joined forces to create a platform that brings together essential commodities. 
  • 1 week in,  the platform provides health professionals, public institutions, grocery stores and factories the essential products they need to stay safe. 
  • This platform provides solutions to 3 major problems:
    • It resolves the shortage of essential products and materials 
    • It provides a secure platform
    • It centralizes the supply and demand of essential commodities for professionals

About Mirakl

Mirakl is powering the platform economy by providing the technology, expertise, and partner ecosystem needed to launch an eCommerce marketplace. With the Mirakl Marketplace Platform, both B2B and B2C businesses can offer more, learn more and sell more: increase the number of products available for buyers, grow the lifetime value of customers, and anticipate buyer needs and preferences. Committed to ease of use, The Mirakl Marketplace Platform is a turn-key solution that’s easy to integrate into any eCommerce platform and Mirakl Catalog Manager makes managing product data quality simple at marketplace scale. Mirakl’s unmatched marketplace expertise is key to customers’ success. Mirakl employs a team of 60+ marketplace experts who help clients adopt best practices and client success provides critical long-term strategic guidance. Over 200 customers in 40 countries trust Mirakl’s proven technology and expertise including Urban Outfitters, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, Toyota Material Handling USA, Inc. and Walmart Mexico. For more information: www.mirakl.com

Media Contacts:
Maya Pattison
Senior Director Marketing, Americas
maya.pattison@mirakl.com
+1-844-264-7255

Mirakl Launches StopCOVID19.fr Platform In Partnership With The French Government To Facilitate Distribution of Essential Commodities

Paris, March 23, 2020 To assist the French Government and healthcare personnel in their fight against the Coronavirus, Mirakl, a French company and the leading marketplace solutions provider, launched the StopCOVID19.fr. marketplace. Working in collaboration with the Ministry for the Economy and Finance, the Mirakl-powered marketplace will solve the shortage of essential products and materials in hospitals. 

What you need to know 

  • Mirakl and the French government have joined forces to create a platform that brings together essential commodities. 
  • It opened today to health professionals and public institutions. 
  • This platform provides solutions to 3 major problems:
    • It resolves the shortage of essential products and materials 
    • It provides a secure platform
    • It centralizes the supply and demand of essential commodities for professionals


This online platform  will help facilitate communication between manufacturers, distributors and subcontractors and make protective items, which are vital in the fight against COVID-19, available to health professionals and public institutions.

container-product-platform-stopcovid19

Product page in French – stopcovid19.fr

Several French industrialists working in the detergent, chemical and cosmetic industries have begun manufacturing large amounts of hydroalcoholic gel (thousands of liters per day). This marketplace will allow the organization of the distribution chain by facilitating and streamlining the communication between producers (of raw materials), subcontractors (packaging manufacturers) as well as buyers (hospitals and clinics).  For now, the platform is focused on hydroalcoholic gel. In the near future, it will offer other essential items such as masks, gloves and gowns to protect healthcare workers from contracting the disease and allow them to better assist their patients.

Philippe Corrot, the CEO of Mirakl, stated: “As a high-tech company, we examined all possibilities of how we could put our expertise to use to combat this unprecedented crisis. At Mirakl, we feel very lucky to be able to help French doctors and healthcare workers. We are committed to providing assistance to our fellow French and European citizens during this very difficult time. The goal behind this marketplace, which we set up in 48 hours, is to organize the value chain that has been implemented to respond to this crisis. The Mirakl teams have been working tirelessly to ensure that all product references are duly listed from the sectors committed to help cope with this situation.” 

stopcovid19fr-platform-mirakl

Product Page – stopcovid19fr

Mirakl wants to thank all of the manufacturers and distributors who have spontaneously set up production lines to ensure that hydroalcoholic gel is safely supplied and distributed throughout France.

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ABOUT MIRAKL

Mirakl is powering the platform economy by providing the technology, expertise, and partner ecosystem needed to launch an eCommerce marketplace. With the Mirakl Marketplace Platform, both B2B and B2C businesses can offer more, learn more and sell more: increase the number of products available for buyers, grow the lifetime value of customers, and anticipate buyer needs and preferences. Committed to ease of use, The Mirakl Marketplace Platform is a turn-key solution that’s easy to integrate into any eCommerce platform and Mirakl Catalog Manager makes managing product data quality simple at marketplace scale. Mirakl’s unmatched marketplace expertise is key to customers’ success. Mirakl employs a team of 60+ marketplace experts who help clients adopt best practices and client success provides critical long-term strategic guidance. Over 200 customers in 40 countries trust Mirakl’s proven technology and expertise including Urban Outfitters, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, Toyota Material Handling USA, Inc. and Walmart Mexico. For more information: www.mirakl.com

Mirakl obtains 97/100 in the professional gender equality index

Paris, March 2nd 2020 – Mirakl confirms its status as a firm committed to gender equality, and more broadly, to the fight against all types of discrimination. This commitment is reflected in the professional gender equality index rating of 97/100 obtained in 2019.  

The French law of September 5, 2018 regarding the freedom to choose one’s professional future, has created an index of professional equality between men and women, requiring companies to calculate their level of equity and take corrective measures in the case of non-compliance.

Well above the average of 82/100 obtained by firms with over 250 employees, Mirakl received 97/100 in 2019, after achieving 95/100 in 2018 and 99/100 in 2017… The stability of the index ratings is remarkable, given the fact that the company’s staff has doubled in the past three years. 

For Mirakl SAS, which has between 50 and 250 employees, the index was calculated based on:

  • The pay gap between women and men,
  • The gap in individual pay raises between women and men,
  • The number of employees who benefit from a salary increase in the year following their return from maternity leave,
  • Gender equality among the 10 highest salaries in the company.

Noëlla Gavier, Director of Human Resources at Mirakl explains: “I am proud of this result, which highlights the fact that our teams naturally value equality. The qualities that are objectively considered during the hiring process or for career development opportunities are the employee’s particular skills and achievements. The staff members on maternity leave or back from maternity leave are treated in the same manner as all employees in terms of salary reviews and promotions.” 

This is the result of other initiatives undertaken for gender equality, particularly for parental leave. Aiming to push back the boundaries by going above and beyond the law that offers 11 days of paid leave of absence for the second parent, Mirakl has recently introduced a one-month paid leave plan for the 2nd parent.

Mirakl constantly strives to maintain this index at a high level as it is fundamental to preserve gender equality in the company.

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About Mirakl

Mirakl is powering the platform economy by providing the technology, expertise, and partner ecosystem needed to launch an eCommerce marketplace. With the Mirakl Marketplace Platform, both B2B and B2C businesses can offer more, learn more and sell more: increase the number of products available for buyers, grow the lifetime value of customers, and anticipate buyer needs and preferences. Committed to ease of use, The Mirakl Marketplace Platform is a turn-key solution that’s easy to integrate into any eCommerce platform and Mirakl Catalog Manager makes managing product data quality simple at marketplace scale. Mirakl’s unmatched marketplace expertise is key to customers’ success. Mirakl employs a team of 60+ marketplace experts who help clients adopt best practices and client success provides critical long-term strategic guidance. Over 200 customers in 40 countries trust Mirakl’s proven technology and expertise including Urban Outfitters, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, Toyota Material Handling USA, Inc. and Walmart Mexico. For more information: www.mirakl.com

Mirakl Raises $70M To Power the Platform Economy

The Category Leader Launched 37 Marketplaces in 2018 to Level the Playing Field Against Amazon and Alibaba

Paris, Boston, London, Munich – February 28, 2019 – Mirakl, the leading global marketplace solutions provider, today announced that it has raised $70 million led by Bain Capital Ventures, with participation from existing investors 83North, Felix Capital and Elaia Partners, bringing total capital raised to $100 million. With this funding, Mirakl will invest in its technology, expand the team, and continue to power the platform economy globally.

In 2018, Mirakl added 60 new customers and launched a record 37 marketplaces, experiencing 80% year-over-year revenue growth while customers experienced 100% increase in gross merchandise value (GMV) from 2017. This sizeable investment is both a recognition of Mirakl’s impressive growth, and the increased dominance of the online marketplace model. The funding will enable Mirakl to further advance its technology and global partner ecosystem, which powers eCommerce 3rd party marketplaces for B2C and B2B businesses. Significant areas of technology investment will include:

  • Building new solutions for emerging B2B platform business models, which Forrester predicts will be a $9 trillion industry in the U.S. by 2019.
  • Launching new analytics capabilities to make the massive amount of data coming from online marketplaces more actionable. These capabilities will also fuel AI and personalization solutions to increase conversions and improve customer experiences.
  • Making Mirakl’s solution even easier for retailers and brands to launch a marketplace, rapidly onboard sellers, and scale SKUs.

“Mirakl is building a new category and ushering in a platform revolution,” said Adrien Nussenbaum, U.S. CEO and cofounder of Mirakl. “We are paving the way to a new business model that can transform businesses and help them establish themselves as leaders in the platform economy. We are thrilled that our investors recognize this vision and the huge opportunities in the marketplace space. This investment is a chance to bring our vision to the next level.”

Marketplaces are taking over the world of eCommerce, and Mirakl is a key to this dominance. In 2018, online marketplaces accounted for 52% of global eCommerce sales and sold more merchandise than all stand-alone retail web sites combined. The enormous success of companies like Alibaba, JD.com, Walmart, and Amazon have transformed the eCommerce landscape. Gartner predicts that over 50% of all online sellers will adopt marketplaces or include third-party sales in their eCommerce ecosystems by 2020. Moreover, 15% of medium- to high-GMV digital commerce organizations will have deployed their own marketplaces by 2023.

This shift isn’t limited to B2C businesses. Today, 87% of business buyers are making business purchases through marketplaces and they expect the same level of convenience experienced on consumer websites. Mirakl’s success stems from its commitment to offering a solution that is adaptable to different industries and business models, is easy to use, flexible, customizable, innovative, and allows companies to quickly respond to customer needs. For instance, Mirakl has focused on innovations that address the emergence of new B2B platform business models which allow manufacturers and distributors to build new digital experiences which bring together large and growing ecosystems of partners.

Mirakl’s innovative and performant technology is used by more than 200 companies globally. Customers include many notable B2C companies, including Walmart (Mexico), Best Buy (Canada), and Urban Outfitters and a diverse set of B2B clients across a range of use cases including Toyota Material Handling and Siemens. In 2018, Mirakl customers achieved $1 billion GMV representing 100% GMV growth from 2017, and a recent study, conducted by Forrester Consulting, found that Mirakl Marketplaces can deliver a significant 162% return on investment within three years.

Over the past seven years, since Mirakl’s launch, the company has transformed from a French company into a global player; settling in Boston, London, Munich, Barcelona, Stockholm, and São Paulo. To support the rapid adoption of the marketplace model, Mirakl has grown its headcount by 200% in the past two years. This round will further grow headcount, as well as expansion into the Asia Pacific and Latin American regions.

“The platform economy is experiencing rapid growth and Mirakl is at the forefront of pushing the space forward,” said Scott Friend, Partner at Bain Capital Ventures. “Mirakl’s sophisticated marketplace technology, impressive customer-base, and extraordinary levels of customer satisfaction put them in a prime position to benefit from the growing adoption of third-party marketplace models amongst B2C commerce companies and platform ecosystems in B2B eCommerce businesses. As one of the most active investors in next-generation commerce technologies over the past decade, Bain Capital Ventures has had a keen focus on technology companies and teams that are laying the foundation for how commerce will be conducted in the future. Mirakl, in our estimation, is one of those small handful of unique companies where specialized domain expertise, advanced technology, and a culture of customer success come together in the context of an exploding market trend. We couldn’t be more excited to join them on this journey.”

For more information about Mirakl and the Mirakl Marketplace Platform, please visit www.mirakl.com.

About Mirakl
Mirakl is powering the platform economy by providing the technology and partner ecosystem needed to launch an eCommerce marketplace. With the Mirakl Marketplace Platform, both B2B and B2C businesses can offer more, learn more, and sell more: increase the number of products available for buyers, grow the lifetime value of customers, and anticipate buyer needs and preferences. Committed to ease of use, The Mirakl Marketplace Platform is a turn-key solution that’s easy to integrate into any eCommerce platform and Mirakl Catalog Manager makes managing product data quality simple at marketplace scale. Mirakl’s unmatched marketplace expertise is key to customers’ success. Mirakl employs a team of 60+ marketplace operators who help clients adopt best practices and client success provides critical long-term strategic guidance. Over 200 customers in 40 countries trust Mirakl’s proven technology and expertise including Urban Outfitters, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, Toyota Material Handling, and Walmart Mexico. For more information: www.mirakl.com

About Bain Capital Ventures
Bain Capital Ventures partners with disruptive founders to accelerate their ideas to market. The firm invests from seed to growth in startups driving transformation across industries, from security and cloud infrastructure to logistics and e-commerce to finance and healthcare. The firm has helped launch and commercialize more than 240 companies, including DocuSign, Jet.com, Kiva Systems, LinkedIn, Rapid7, Rent the Runway, SendGrid, SurveyMonkey, Taleo, TellApart and Turbonomic. Bain Capital Ventures has $4.9 billion in assets under management with offices in San Francisco, New York, Boston and Palo Alto. Follow the firm via LinkedIn or Twitter.

Media Contacts:
Maya Pattison
Senior Director Marketing, Americas
maya.pattison@mirakl.com
+1-844-264-7255

Christel Toriello
Directrice Marketing EMEA
christel.toriello@mirakl.com
+33 1 72 31 62 00

 

Mirakl Announces 77% Year-over-Year Growth and Over $1.5B GMV Achieved by Mirakl-Powered Marketplaces

Mirakl Announces 77% Year-over-Year Growth and Over $1.5B GMV Achieved by Mirakl-Powered Marketplaces

Mirakl Announces 77% Year-over-Year Growth and Over $1.5B GMV Achieved by Mirakl-Powered Marketplaces

2019 marks $70M series C funding and 49 new customers demonstrating the momentum of Mirakl and the Platform Revolution

Paris, Boston, London, Munich – January 23, 2020Mirakl, the leading global marketplace solutions provider, today announced 77% year-over-year revenue growth and over $1.5B GMV achieved by Mirakl-powered Marketplaces. In 2019, Mirakl added 49 new customers and closed $70M in series C funding led by Bain Capital Ventures. The success of Mirakl and its customers showcases the transformative power of the marketplace model.

Major highlights for Mirakl in 2019 included:

  • The launch of Mirakl Connect, The Global Marketplace Ecosystem, which is the first platform connecting marketplace operators with sellers and partners to accelerate the growth of new platform strategies.
  • The release of the Mirakl Connector for Magento Marketplace Sellers, which allows brands, retailers, and distributors using Magento Commerce to easily sell products across Mirakl-powered Marketplaces and manage operations from one central place.
  • Passing the Service Organization Control (SOC) 2 Type I audit, in accordance with the American Institute of Certified Public Accountants (AICPA) Trust Services Criteria (TSC).
  • The acquisition of 49 leading industry incumbents who are leveraging the platform model to establish themselves as digital leaders, including Airbus Helicopters, Changi Airport, NBC Universal, Thales, and Shufersal.
  • Continued investments in Mirakl’s technology platform and AI, making it easier for operators and sellers to handle marketplace product data quality at scale and grow their marketplace opportunity with advanced catalog management capabilities.
  • A comprehensive commissioned study conducted by Forrester Consulting on behalf of Mirakl, which found that Mirakl-powered Marketplaces can deliver a significant 162% return on investment within three years and drive revenue up by $412 million over three years.
  • Being included in Gartner’s Hype Cycle for Digital Commerce, 20191 as a Sample Vendor for marketplace operation applications within the Enterprise Marketplace. Gartner gave the Enterprise Marketplace business model a “high” benefit rating in the 2019 Hype Cycle for Digital Commerce, stating, “When done right, there are many benefits. It helps enterprises enrich product offerings, reduce selling or procurement costs, test new items or categories before adding them to the product catalog, and improve the customer experience by making the process more transparent and efficient.”
  • New partnerships with leading organizations including Accenture, Avensia, BORN, Deloitte Digital, Gorilla Group, Optaros by MRM//McCann, Salesforce, ShipStation and Xplore Group to help organizations implement a winning platform strategy. Additionally, our strategic Solution Extension partnership with SAP yielded great results in its first year, helping Mirakl grow in core markets including Germany and Brazil, and new markets such as the Middle East.
  • Being named to the Next40 list of France’s 40 most promising startups, in recognition of Mirakl’s status as the leading global marketplace solutions provider and a tech industry leader. Next40 is part of a broader initiative by the President of France to grow the number of French “unicorns” – privately-owned startups valued at more than $1 billion USD – and boost digital technology and innovation in France.
  • Welcoming four veteran sales and marketplace strategy experts to Mirakl’s senior team. Brian Callahan joined Mirakl as Executive Vice President of Sales – Americas/APAC and Brendan Walsh joined as Executive Vice President of Sales – EMEA. Retail digital commerce and data analytics expert Tzipi Avioz also joined Mirakl as Executive Vice President of Customer Success – Americas and APAC. And, former Amazon Marketplace executive Luca Cassina was named Executive Vice President of Customer Success EMEA.

Additionally, Mirakl’s customers’ performance was outstanding in 2019, showing just how quickly the marketplace model is gaining traction:

  • Over $1.5B GMV was achieved by Mirakl-powered Marketplaces, with 1 million orders processed during Black Friday 2019 alone.
  • 41 new Mirakl-powered Marketplaces were launched in 2019 with the majority of launches being completed within four months of becoming Mirakl clients. New marketplaces in 2019 include ABB Electrification, Brico Prive, Coperama, Joules, Maisonette, Metro Cash and Carry, Premier, Simon Properties, Thoughtfull by Indigo Books & Music, and Toyota Material Handling.
  • There were 26,000 active pro-sellers on Mirakl-powered Marketplaces in 2019, representing more than 73 million active offers.

Nick Ostergaard, Manager of eCommerce Sales & Operations and Marketing Systems at Toyota Material Handling said, “It was critical for our authorized dealers to join us online in an effort to upgrade the customer experience in the material handling industry. The marketplace model provides the perfect solution.”

To help organizations take advantage of the significant platform opportunity, Mirakl hosted its annual Marketplace & Platform Summit in Paris and the inaugural Marketplace & Platform Summit in Boston in 2019. These exclusive events brought together more than 600 market-leading organizations, innovative technology partners and top industry analysts from across the globe to celebrate the power and potential of the marketplace model. Adrien Nussenbaum, Mirakl co-founder and U.S. CEO, spoke about how platforms are forever changing how people and businesses interact. His message to attendees was, “Today, your strength is your relationship with your customers. Tomorrow, your strength is the ecosystem you build between your customers and partners.”

Gartner projects that more than 60% of online sellers will adopt marketplaces or include third-party sales in their eCommerce ecosystems by 2020. To meet the growing marketplace demand, Mirakl grew its team to 258 employees in 2019.

“We are proud to see our Platform Pioneers leveraging Mirakl solutions to reinvent commerce as we know it, and reap the benefits of a platform business model,” said Mirakl co-founder and CEO Philippe Corrot. “There’s no doubt that the digital revolution will continue to drive massive disruption in the years to come.”

For more information about Mirakl and the Mirakl Marketplace Platform, please visit www.mirakl.com.

About Mirakl

Mirakl is powering the platform economy by providing the technology, expertise and partner ecosystem needed to launch an eCommerce marketplace. With the Mirakl Marketplace Platform, both B2B and B2C businesses can offer more, learn more and sell more: increase the number of products available for buyers, grow the lifetime value of customers, and anticipate buyer needs and preferences. Committed to ease of use, the Mirakl Marketplace Platform is a turn-key solution that’s easy to integrate into any eCommerce platform and Mirakl Catalog Manager makes managing product data quality simple at marketplace scale. Mirakl’s unmatched marketplace expertise is key to customers’ success. Mirakl employs a team of 60+ marketplace experts who help clients adopt best practices and client success provides critical long-term strategic guidance. Over 200 customers in 40 countries trust Mirakl’s proven technology and expertise including Urban Outfitters, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, Toyota Material Handling USA, Inc. and Walmart Mexico. For more information: www.mirakl.com 

Media Contacts:
Maya Pattison
Senior Director Marketing, Americas
maya.pattison@mirakl.com
+1-844-264-7255